CASY-MSCCN Jobs

Position Information

Functional TitleProject Outreach Manager

Recruitment Category TypeStandard

Functional CategoryCommunications

GradeGS.13

FLSA StatusExempt

Requisition Number24-0314

Number of Vacancies1

Job LevelNon-Management

Job CodeN/A

Job Description Summary

Organization NameCommunications

Reports toDivision Manager, Customer Engagement & Advocacy

Full or Part TimeFull Time

If Part Time how many hours per week

Regular or TemporaryRegular

Position End Date (if temporary)

Work Schedule

Regular work schedule is M-F 8:30 AM – 5:00 PM but evenings and weekends will be needed based on business needs.

Position LocationLaurel

Position Summary Information

General Summary

TheProject Outreach Manageris responsible fordeveloping strategic plans to inform the public and local communities, municipalities and other stakeholders of WSSC Water’s construction activitiesthrough standard communications techniques. The Project Outreach Manager is responsible for public outreach during community events, public meetings, government agency meetings, and other opportunities to communicate WSSC Water’s current and upcoming projects. Also coordinates the work of contractors and internal stakeholders.

Essential Functions

• Develops high-level community outreach strategies for construction and other projects, employing a variety of communications tools tailored to various projects

• Advises management of potential and actual community issues and concerns related to projects

• Provides outreach support to various departments inside WSSC Water including, but not limited to Engineering, Utility Services, Customer Relations, Intergovernmental Relations, and Finance

• Coordinates contractors and internal stakeholder activities to reach desired outcomes for specific projects

• Researches, develops and prepares information and resources for use in presentations and outreach efforts

• Works with various WSSC Water teams to determine whether outreach for a specific project will be handled by a consultant, internal teams or other means

• Coordinates community outreach meetings on specific construction projects as well as Commission attendance at general community meetings with County agencies and other groups

• Oversees drafting of fact sheets for WSSC Water construction projects in consultation with consultants, project managers and technical staff

• Updates WSSC Water website with the details and status of all construction projects

• Attends various public meetings upon request and provides professional responses to public concerns and issues

• Coordinates presentations in public settings on construction projects and programs

• Develops news releases promoting and providing updated information on construction projects

• Drives a vehicle to conduct WSSC Water business

Other Functions

Performs related duties as assigned.

Work Environment And Physical Demands

Business casual office setting along with some some field work.

Required Knowledge, Skills, And Abilities

• Knowledge of the structure and staff of both Prince George’s and Montgomery counties

• Familiarity with the neighborhoods and geography of WSSC Water customer areas

• Intermediate Microsoft Office skills

• Familiarity with the basics of construction project development

• Knowledge and experience working with a capital and operating budget process

• Advanced project management skills

• Good leadership skills

• Excellent presentation skills

• Ability to communicate effectively and to build collaborative working relationships with all levels and demographics

• Ability to comprehend and simplify technical information

• Ability to develop presentations, brochures, and other outreach materials for a variety of audiences

Minimum Education, Experience Requirements

• Bachelor’s degree in Communications, Business, Engineering, or related discipline

• 5+ years’ experience developing and executing communications and community outreach programs that include:

• 2+ years public speaking experience

• 1+ year experience managing a communications outreach budget

• Intermediate experience using Microsoft Excel and PowerPoint

Or

• High school diploma or equivalent

• 9+ years’ experience developing and executing communications and community outreach programs that include:

• 2+ years public speaking experience

• 1+ year experience managing a communications outreach budget

• Intermediate experience using Microsoft Excel and PowerPoint

Additional Requirements

• Completion of the WSSC Water Financial Disclosure statement within 30 days of employment and annually thereafter

• Possession of valid driver’s license with no more than 4 points and the ability to obtain and maintain a WSSC Water driver’s permit within 90 days of hire or transfer

• Evenings and weekend hours may be required

Preferences

• Project management certification

• Construction or engineering coursework

• Fluent in speaking and writing Spanish

Salary$83,798 - $142,457

Posting Detail Information

EEO Statement

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.

Close Date07/22/2024

Open Until FilledNo

Special Instructions to Applicants

All applicants must submit a community presentation in the “Other Document” section of this application to be considered for this position.

Additional Information

All applicants selected will be subject to drug screening and a background check/verification.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have a valid driver's license with no more than 4 points and with no restrictions (except eyeglasses/contact lenses)?

• Yes

• No

• • Will you, now or in the future, require sponsorship for employment visa status?

• Yes

• No

• Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran?

• Yes

• No

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application