Job Information
Golden Route Operations SkyJump Ground Crew in Las Vegas, Nevada
City
Las Vegas
State
NV
Shift
Varies
Type of Shift
Part Time
Department
Tower Operations & Ticketing
SkyJump Ground Crew The Strat (Las Vegas, NV)
Description:
Summary:
The ground crew operates the SkyJump store and assists guests checking in to the attraction. Sell merchandise, ride tickets, and communicate with the SkyJump Masters team on a regular basis.
Essential Functions and Responsibilities:
Give excellent guest service at all times and promote a fun, entertaining and exciting environment
Educate guests on the jump experience and answer their questions
Schedule and outfit the guests for their jumps
Keep landing pad clear, monitor the guest queue, unharnesses guests and escorts them inside after they jump
Operate SkyJump store, including inventory, merchandising and cash handling
Ensure all safety checks are completed before and after the attraction closes
Notify Jump Masters immediately of any defective merchandise, equipment or potential safety hazards
Maintain familiarity with all life safety systems available and emergency evacuation procedures for the tower and its attractions
Ensure SkyJump attraction areas are maintained in a clean and attractive manner
Initiate the greeting, welcome guests in a friendly manner, and thank them for their patronage
Offer information regarding property promotions, products, services, and events taking place
Smile, make eye contact, and use the guest’s name while interacting
Provide outstanding customer service in a timely manner to both guests and fellow employees
Perform other duties as assigned
Requirements:
Qualifications
Prior experience working in a team or group environment
Previous cash handling and customer service experience preferred
Possess excellent, problem solving, organizational, and time management skills
Moderate computer skills, including knowledge of Microsoft Excel and Word preferred
Ability to use the metric system (weights, lengths, etc.)
At least 18 years of age
High school diploma or equivalent
Ability to effectively communicate in English, both written and verbal
Foreign language skills preferred
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
- None
Physical Requirements
Occasionally push/pull up to 50 lbs.
Occasionally lift and/or carry up to 50 lbs. at floor, knee, and waist levels
Frequently bend, reach, communicate via paging system, and use tools or equipment requiring a high degree of dexterity
Constant use of hearing and vision, stand, walk, distinguish between shades of color, and communicate via radio
Work Environment Potential Conditions
Indoor and outdoor
Noisy
Extreme heights and temperatures
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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