Job Information
Golden Route Operations Hotel Sales Coordinator in Las Vegas, Nevada
City
Las Vegas
State
NV
Shift
Day
Type of Shift
Full Time
Department
Hotel & Convention Sales
Hotel Sales Coordinator The Strat (Las Vegas, NV)
Description:
Summary:
Assist the Sales Team to increase effectiveness by providing administrative assistance, information and support to assigned sales managers, Vice President and the sales team in general.
Essential Functions and Responsibilities:
Conserve sales team’s time by reading, researching and routing correspondence, drafting letters and documents, maintaining merge documentation, collecting and analyzing information, initiating telecommunications
Review and present to Vice President of Sales all items requiring signature, including but not limited to; sales contracts, departmental invoicing and budget items
Complete weekly departmental forecast / production updates in a concise and timely fashion
Maintain customer confidence and protect operations by keeping information confidential
Provide historical reference by developing and utilizing filing and retrieval systems
Maintain office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies
Ensure operation of equipment by completing preventive maintenance requirements, following manufacturers instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques
Communicate in a timely and consistent basis with clients via phone, email and in person
Assist sales managers/VP of Sales with client site inspections and when conditions warrant, give site inspections to prospective clients
Maintain departmental protocols reviewing, communicating recommended changes as needed to the Vice President of Sales, updating and enforcing departmental Standard Operating Procedures (SOP’S), provide references for users by writing and maintaining user documentation, providing help desk support, training users
Retrieve and distribute incoming sales leads from various sources
Maintain a listing of all relevant passwords and site information for lead sources
Monitor and report for bi-weekly payroll and vacation / sick time tracking
Liaison between accounting for all commission payments to outside vendors and internal sales managers
Quote room rates and terms, make management level decisions regarding customer/ Hotel needs as directed
Carefully review all hotel sales contracts for errors, make sure all contract terms (deposits due, rooming lists due, etc.) are correct and ensure all information input in Delphi matches contract terms
Input and maintain Delphi reminders for both coordinator and sales manager pertaining to group actionable items
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned
Requirements:
Qualifications
Previous experience preforming same or similar duties
Computer literate (Microsoft Word, Excel, PowerPoint)
Excellent written and verbal communication, writing, reporting organization and time management
LMS and Delphi expertise preferred
Independent decision making skills with little or no supervision
High school diploma or equivalent
Bachelor’s degree preferred
At least 21 years of age
Ability to communicate effectively in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
- N/A
Physical Requirements
Occasionally push/pull up to 25 lbs.
Occasionally lift and/or carry up to 20 lbs. at floor, knee, waist, and/or chest levels
Frequently bend, reach, climb, squat, kneel, sit, and stand
Frequently in a seated position using a computer and phone
Constant use of hearing and vision
Work Environment Potential Conditions
- Indoors
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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