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Introduction

Have you ever heard of the term mainframe? How many times someone mentioned it is a past era software, hardware? No the reality in fact is completely different!

The mainframe technology is one of the most reliable in the World. Now in the Cloud era IBM offers modernization of the applications for the hybrid clouds, leveraging a marriage stability of mainframe with accessibility of the cloud.

Are you ready to start working with complex IT environments and support large companies in minimizing customer impact of incidents and outages?

Have you ever thought about assisting IT operations teams to use automation to help detect events and anomalies to identify and resolve issues faster?

If yes, then join IBM Global Delivery Center Team in Krakow, Poland!

Your Role and Responsibilities

As a #AIOps zSolutions Delivery Consultant, you will learn and experience how we apply technical expertise to ensure world-class delivery using consultative skills such as problem-solving / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, Global Delivery Center #GDC you will be client focused, courageous, pragmatic, and technical to optimize and trailblaze new solutions that address real business challenges. 

To help achieve this win-win outcome, a 'day-in-the-life' in this role may include, but not be limited to...

• Working under general supervision you will be understanding clients' main challenges and developing solutions that help them improve their systems management, IT operations, application performance and operational resiliency with AI on the mainframe by implementing IBM AIOps solutions on this environment.

• Demonstrate ability to learn fast and accurate about new technologies, concepts!

• Participating in planning, installing, configuring, validating, and migrating IBM Z AIOps solutions that uses automation to help detect events and anomalies to identify and resolve issues faster within client's environments.

• Ensuring accurate documentation of and delivery to the project scope and timeline alongside adherence to the zAIOps products' implementation methodologies.

• Demonstrating a natural bias towards self-motivation, curiosity, and initiative in addition to navigating data and people to find answers and present solutions.

• Strong collaboration and communication skills as you work across the client, partner, and IBM team.

• Participating in technical solution workshops.

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Required Technical and Professional Expertise

• B.S. in Computer Science, Engineering, or equivalent experience in Computer Science/Information Systems/Engineering.

• Hands-on exposure to real-world application of computer science, information systems or engineering concepts

• Excellent communication and presentation skills that are engaging, compelling, and influential.

• echnical Expertise in System Software scripting, including deployment and optimization operating systems, batch scripts, data sources automation etc.. .

• Familiarity with reviewing the performance of monitoring environment infrastructures, monitoring processes, event flow and historical data collection polices.

• 1+ years of experience with Operating Systems, Cloud environments

• 1+ years of solution consulting or relevant industry experience.

Preferred Technical and Professional Expertise

• Familiarity with data insights in real-time dashboards including open-source Elastic Stack / OpenSearch solution / Splunk.

• Familiarity with analyzing system performance using tools like RMF, SMF data, & Omegamon.

• Familiarity with the following products will be highly regarded: IBM Z Operational Log and Data Analytics (ZLDA), IBM Z Anomaly Analytics (IzAA), IBM Watson® Machine Learning for z/OS, IBM Service Management Unite (SMU)

• Experience in the delivery of training.

• In addition to the above experience, the ideal candidate will have exceptional interpersonal and communication skills.

• Strong analytical and problem-solving skills with excellent attention to detail.

• Dynamic team player who is comfortable working in a small, but rapidly evolving environment.

• A passion for making a difference in their profession and the environment.

About Business UnitGlobal Delivery Center in Krakow, Poland is a brand-new Team enabling IBM's Customers in EMEA region. We are a young and diversified Team of professionals, young talents, all generating impact, leveraging best practices, knowledge, with combined years of experience. This is an exciting opportunity to work with a dynamic, entrepreneurial team that supports Enterprise clients running IBM Z that have a charter to transform, automate, and optimize their most critical transaction processing applications and data that support their core businesses.

IBM Technology Expert Labs consultants have the deepest technical expertise and experience in mainframe application platform technologies, they are experts in advising clients on modernization and optimization of database-driven, secure, integrated platforms for high-performance online transaction and data processing, assisting client IT teams advising them on preparing for a hybrid landscape as they modernize their applications.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.