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Securitas Security Services USA, Inc. Utility Operations Administrative Supervisor in Kirkland, Washington

Utility Operations Administrative Supervisor - Full Time

Location: Bellevue, WA

Rate: $27.23/HR

At Securitas, we are leading the transformation of the security industry globally. We have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and world class tech-enabled security to our prestigious clients. Our protective services, developed together with our clients, are designed to incorporate a high degree of technology content.

Position Responsibilities:

  • Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.

  • Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.

  • Assists in the submission of payroll and personnel information to the company as designated.

  • In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.

  • Prepares, files, and submits various reports as required.

  • Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.

  • Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.

  • As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations.

  • May perform the duties of a Security Officer in accord with post orders and company policy.

  • Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points.

  • Maintains the organization's stability and reputation by complying with legal requirements.

  • Contributes to team effort by accomplishing related results as needed.

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What We Offer:

  • Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options

  • Sick Days - 1 hour accrued every 40 hours worked

  • Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours

  • Paid Family Leave - up to 12 weeks a year in accordance with State law

  • Weekly Pay

  • Employee Referral Program

  • Virtual Medical Appointments With Telemedicine

  • Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!

  • Free Uniforms & Paid Training

  • Pet Daycare Discounts

  • Employee Assistance Program & So Much More!

Position Requirements:

  • 18 years of age or older

  • High School Diploma or GED Required

  • Standard computer / technology skills needed

  • Must be able to provide exceptional customer service to our clients and their guests

  • Must be responsible, accountable, objective, and have a strong work ethic

  • Must have a strong grasp of appropriate and professional verbal / written communication

  • Conflict resolution and de-escalation skills a plus

  • Calm, polite, and professional behavior

  • High level customer service

  • May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers

  • Knowledge of security operations with an emphasis on patrol, inspection and response services.

  • Knowledge of supervisory practices and procedures

  • Ability to provide positive direction and motivate performance

  • Understanding of a variety of security and safety devices and controls

  • Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form

  • Ability to track and maintain schedule assignments

  • Ability to be an effective team member

  • Ability to maintain professional composure when dealing with unusual circumstances

  • Courteous telephone manner

  • Ability to adapt to various sites and changes in post procedures

  • Ability to write routine correspondence, including logs and reports

  • Good organizational skills

All candidates must be able to pass a drug test and background check

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About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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