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SSM Health Trainer-Revenue Cycle in Jefferson City, Missouri

It's more than a career, it's a calling.

MO-REMOTE

Worker Type:

Regular

Job Highlights:

At SSM Health, we believe in providing our employees with a fulfilling career. We strive to create an environment where individuals can grow both personally and professionally. Our company values diversity, innovation, and collaboration, and we are committed to making a positive impact on the communities we serve.

Joining SSM Health means becoming part of a team that is dedicated to providing exceptional patient care and making a difference in people's lives. Our employees are passionate about what they do, and their commitment to our mission is what sets us apart.

Job Summary:

Facilitates classroom training and development programs within Revenue Cycle.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Responsible for planning, developing and presenting effective skills training, technical instruction and education materials for staff members within Revenue Cycle.

  • Skills training includes proper handling of inquiries for patients and insurance companies, obtaining payment on outstanding balances, effective and efficient resolution of denied and outstanding claims and applying payment and denial information to patient accounts.

  • Technical instruction includes efficient use of Epic, On-Base, vendor websites, electronic eligibility verification or other tools that support the revenue cycle process.

  • Applies knowledge of adult learning principles to teach various types of learning content.

  • Works collaboratively with management and subject matter experts to understand desired performance, assess learning needs, and develop appropriate training solutions.

  • Monitors course participants' progress throughout assigned courses. Conducts post-training evaluations and analyzes results. Updates curricula and explores new materials for program participants.

  • Takes action to stay abreast of current and evolving learning trends, instructional methods/techniques and emerging technologies.

  • Performs other duties as assigned.

EDUCATION

  • Bachelor's degree or equivalent combination of education and experience

EXPERIENCE

  • Five years' experience

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

  • Frequent keyboard use/data entry.

  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.

  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

  • Rare climbing.

Department:

8700050033 QA and Training

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)

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