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The HQRI Provider Support Team (PST) Market Consultation/Partnership Professional 2 creates content and deploys training to provider facing associates on our market teams. The Market Consultation/Partnership Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Market Consultation/Partnership Professional 2 engages and partners with market associates and corporate teams to drive initiatives. This role influences and consults on matters related to quality and measurement of risk adjustment and quality programs with markets. This role understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. This role makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. This role follows established guidelines/procedures.

Key duties of the role will include training content development and deployment as well as many important tasks such as supporting the administration (i.e. management of attendee reports and certificate distribution) of continuing education units (CEU) and continuing medical education (CME) credit opportunities for risk adjustment related webinars that are available to providers and their staff.

Use your skills to make an impact

Required Qualifications

• Experience with Adult Learning Design/Facilitation

• Strong knowledge of Microsoft Office XP products (Word, Excel, Access)

• Excellent communication skills both oral and written

• Proven presentation skills

• Exceptional organizational skills

• Proficiency in analyzing and interpreting data trends

• Strong consultation and influencing skills

• Ability to work independently with minimal supervision

Preferred Qualifications

• Bachelors/Graduate degree

• 3+ years in a communication and/or education role

• Experience working with Storyline, Captivate; CBT creation

• Risk Adjustment and Quality Stars experience

• CPC (Coding Professional Certification)

• Ability to multi-task and work in a fast paced environment with changing priorities

• Ability to implement process improvements

• Experience with Compass and other Humana systems

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$63,400 - $87,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.