CASY-MSCCN Jobs

Job Description:

IMG Technician will conduct service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. They will further diagnose system failures and determine most cost-effective solution, responding to customer support calls within an assigned territory.

Main Responsibilities:

• Support for hotline calls/CRM cases by all technical means available (phone, remote, video tools, etc)

• Diagnosing and troubleshooting hardware and software issues on DEXIS imaging products

• Intervenes on site to install, repair or maintain the equipment supported by the DEXIS Imaging team.

• Provides Trainings in DEXIS training site or on-site to distributors/end customers and internal technician

• Organization and Monitoring of personal spare parts stock.

• Preparation of quotes, delivery notes and invoices requests.

• Actively fills the CRM according to the requested criteria and any other tools provide by Dexis.

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Job Requirements:

Experience and qualifications:

• Technician specialized in electronics, IT and/or automation.

• BTS training with computer or electronics

• Preferred 2 years of experience in a similar function.

• Excellent in planning and organization

• Engaged self-starter with problem solving skills

• Great communicator and team player

• Valid Driving license B

• Knowledge of SAP software is a plus.

• Knowledge of office tools in a Microsoft Windows environment

• French : Native language, English professional

Operating Company:

DEXIS

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including DEXIS, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care.

Envista became an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit www.envistaco.com .