Job Information
Pinnacle Logistics Regional Operations Manager in Irving, Texas
Job Description
Pinnacle’s promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence
Job Summary:
The Regional Manager is responsible for operations in multiple locations. This position plans, directs, and coordinates, through subordinate personnel, activities to obtain optimum use of equipment, facilities, and personnel. Manages and motivates operational personnel. Confers and cooperates with upper management in formulating administrative and operational policies and procedures. Analyzes records of daily operations to maintain knowledge of station activities. Reviews and analyzes expenditures, financial and operations reports to determine requirements for increasing profits. Prepares recommendations on findings for upper management evaluation.
Enforces compliance of personnel with administrative policies, procedures, safety rules, and governmental regulations. Directs investigations into cause of internal and external complaints relating to the facility. Has full responsibility for the station’s financial planning and performance. Has an active role in the sales and development activities associated with the station. Responsible for implementation of a station management system, ensuring safety and security in station operations. Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards. Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect.
Work with TMs to review, provide input to, and approve site security plans for each warehouse in assigned region. Ensure staff in reporting chain observe and enforce WFS-PNCL and government safety and security policies, regulations, and directives, and work with Corporate and regional security teams to conduct compliance audits and assurance in region. Be familiar with details of security mandates from: Transportation Safety Administration, Federal Motor Carrier Safety Administration, local airport authority, and U.S. Customs & Border Patrol, and be prepared to answer questions. Work with Corporate and regional security and training teams to communicate, enforce, ensure training of, and hold accountable employees, as related to WFS and government security policies, regulations and directives. In coordination with Corporate and regional security staff, immediately report and investigate compliance issues or government identified infractions to the Corporate level Security Governance Committee for their awareness and action as needed.
Requirements
Key Duties & Responsibilities
Ability to manage and motivate personnel.
Ability to use a computer and applicable office software.
Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or
members of the business community.
Ability to write memos that conform to prescribed style and format.
Ability to effectively present information to top management, and/or boards of directors.
Ability to work with mathematical concepts.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to
practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
Report to work on a regular and timely basis.
Disclaimer
Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at-will rights at any time.