Job Information
Providence Senior Director Support Services in Irvine, California
Description
*This role will be based in Irvine, CA
The Senior Director Support Services provides leadership, oversight and support to effectively execute the functions and activities of the support departments responsible for environment of care compliance within the region. These departments may include but are not limited to Facilities Engineering, EVS, Safety, Security, Emergency Management. This Senior Director will manage and coordinate the leaders of these departments across each ministry within their region to acknowledge and call upon the specialized expertise within the team for continuous improvement in standards, protocols and daily operations. They will promote and apply consistent models and approaches in order to reduce variation and reduce expenses. This Senior Director will partner with other regions to share expertise and clear communication to apply consistent models and approaches in order to reduce variation and expenses across the system. The Senior Director ensures that the assigned departments provide high quality services that are carried out in a uniform manner and in full compliance with all applicable regulatory standards across the region. This role is responsible for ensuring all departments within the region at each ministry are consistent with Providence Health and Services standards. Performs duties in a manner consistent with Providence Mission and Core Values.
ESSENTIAL FUNCTIONS
Actively supports and incorporates the mission and core values into daily activities. Treats all others with respect and demonstrates excellence, justice and compassion in daily work and relationships with others.
Maintains confidentiality of all information related to patients, medical staff, employees, and as appropriate, other information.
Demonstrates service excellence and positive interpersonal relations in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers and community members, so that productivity and positive relations are maximized.
Consistently demonstrates and incorporates principles of safety and infection control into daily activities as outlined in Environment of Care, Infection Control, and Exposure Control manuals and department safety policies/procedures. Consistently uses personal protective equipment as required and takes appropriate precautions whenever there is potential for contact with blood, body fluids, chemicals and/or other hazardous materials. Maintains knowledge of work-appropriate aspects of environment of care programs, complies with policies and reports unsafe conditions. Successfully completes Environment of Care HealthStream modules in the required timeframes and participates in fire drills and emergency exercises.
Develops individual objectives consistent with the Providence Health System's annual review and performance program. Measures and reports on individual objectives quarterly.
Provides leadership, oversight, strategic direction, and support for the assigned regions hospitals and facilities for: Facilities Engineering, EVS, Safety, Security, Emergency Management. Informs and educates facility management on system-wide vision, and performance goals.
Develops and maintains a relationship of trust with senior management of these assigned departments and services, and ministry senior leaders by:
Developing and maintaining effective communications.
Responding in a timely manner to issues and concerns of staff.
Providing clear, accurate and timely information to senior leaders, department managers and staff.
Supporting the free exchange of ideas/information, and implementation of best practices.
Assigned Region Responsibilities:
Maintains current knowledge of the latest regulatory requirements, accreditation standards and all environment of care criteria. Ensures compliance with Joint Commission standards and the Center Medicare - Medicaid Services (CMS) Conditions of Participation by leading and supervising the compliance management processes for related codes and regulatory agencies.
Connects regions leadership team with subject matter experts of emerging technologies, system initiatives, regulatory changes and all applicable standards and ensures timely and effective implementation. Directs the assigned departments and services around safety operational improvement processes and monitors results. Supports the PSJH processes to develop and implement strategies for quality and service improvements, and cost reductions. Reviews and analyzes organizational structure, work processes and initiates appropriate improvements activities as necessary. Shares innovative processes and best practices with RESO regional council.
Assess compliance with the Life Safety Code, completes the electronic Statement of Conditions (e-SOC) and manage the resolution of deficiencies, as it pertains to the specific disciplines of responsibility.
Directs the emergency response planning for the assigned region and supports the response to emergency events by providing advice and resources as necessary. Responds in person to emergency events that require the Regional Director’s support or participation.
Directs the development of and monitors the operational expense and capital budgets for assigned region. Directs the group purchasing processes for service contracts and ensures appropriate participation of department leads consistent with Providence Health and Services standards and goals.
Directs the implementation of standardized management processes for assigned region including policy and reporting document formats, information and data management, consistent with Providence Health and Services standards. Directs the introduction and supports ministry managers in the implementation of Providence Health and Services initiatives to standardize processes and reduce cost and monitors results.
Provides assigned region representation and input in the development and implementation of standardized system initiatives to ensure that issues unique the ministries and communities served are understood.
Actively participates in assigned region committees and councils. Chairs the regions HealthStream Environment of Care training program and works with the PSJH Organizational Development team to coordinate the standardized HealthStream Environment of Care.
Proactively works with community organizations and trade associations to help ensure the division’s employee makeup reflects the diversity of the local community.
Develops and delivers informational presentations on management processes regulatory compliance, system goals and objectives, status of assigned region ministries performance measures, and projects, etc. and speaks in front of small and large audiences as required.
Manages and supports the assigned regions directors/managers including hiring, performance evaluations, counseling, disciplinary action, developing resources, training, and advancement.
Oversees the development and delivery of standardized training and education programs required to maintain the competency of direct reports.
Supports Ministry leaders and the RESO team on the development and implementation of the long-term capital budgets and facility re-investment programs for their region.
QUALIFICATIONS
Bachelor's Degree in Industrial - Mechanical Engineering, Architecture or related field; OR Journeymen Plant Operation Engineer; OR General Business or Hospital Administration; or equivalent education/experience
Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information.
8 years of experience as a leader of plant operations/maintenance, safety and/or security programs for health care facilities or other institutions with multiple campuses and facilities
10 or more years of work experience in the healthcare industry that includes supervising staff.
10 or more years of experience working in a healthcare setting in one or more services directly related to Environment of Care
Leadership, motivational, and team building skills that include demonstrated ability to manage a team remotely across a geographical area.
Effective verbal and written communication skills including formal presentations.
Political awareness and interpersonal relationship skills
Organizational, strategic planning, and process improvement skills
Project development and management skills
Expert knowledge of:
Federal, State, and Local codes and rules related Safety and Environmental Health Programs, and Facility Operations and Maintenance including local, state, regional and national regulations.
Joint Commission Accreditation Standards, Center for Medicare-Medicaid Conditions of Participation
Design and function of building assemblies, electrical, mechanical equipment and systems, including building controls, fire safety, and fire alarm systems.
CDC requirements and ASHREA standards for minimizing risks of infection related to mechanical and plumbing systems.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
Requsition ID: 250927
Company: Providence Jobs
Job Category: Real Estate
Job Function: Facilities
Job Schedule: Full time
Job Shift: Variable
Career Track: Leadership
Department: 4003 RESO CM SS CA SOCAL
Address: CA Fullerton 101 E Valencia Mesa Dr
Work Location: St Jude Medical Center
Pay Range: $77.96 - $127.07
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.