CASY-MSCCN Jobs

Job Description Overview Get Hired, Get PAID! Now offering a $1,500 sign-on bonus for all direct service positions! $500 payable on first paycheck following start date and additional $500 increments paid at 3 months and 6 months! *(Employee must hit 3 months and 6 months of hire to receive additional pay-outs) Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people? Join us at Konica Minolta as a Field Service Professional We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving their cyber security, optimizing cloud data functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader. Paid training is provided! What We Offer: Hands on and computer based training on current and upcoming technology products & services Exposure to IT networks and services with career growth opportunities Competitive car allowance program and paid mileage Company provided laptop and phone An inclusive and flexible workplace environment that highly values sharing of new perspectives. Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs. Responsibilities Professionally represent the company as responsive, reliable, and customer-oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line. Install, service and troubleshoot all printing and scanning issues of all production systems. Develop and maintain effective relationships with customers and fellow employees. Follow company policies and procedures while maintaining the minimum calls per day, response time and other core performance metric averages. Establishes an up-to-date file of service manuals, part books and other service literature using the issued laptop and develops familiarity with contents. Maintain tool kit, supplies, and accurate inventory for assigned territory. Seek opportunities to improve territory parts budget and inventory control. Assist other technicians as needed with more complex service calls. Provides sales support as required (i.e. advising sales on problems as accounts, service leads). Installs multiple protocol and/or multiple network operating systems in conjunction with software based solutions, i.e. Barr System, AHT, TR Systems, etc. Accurate and timely completion of invoices and expense reports. Qualifications 2-4+ years of experience related to technical/repair of preferably copiers/ printers or any electronic devices. Minimum of a High School diploma or GED required. Technical School training preferred. A+ and Net+ certification or equivalent experience. Demonstrated electro-mechanical, digital electronic, and PC expertise. Ability to use appropriate technology for the position (i.e. handheld computer, phone, laptop). Must have reliable transportation and a valid driver's license. Position requires use of personal car which is eligible for vehicle maintenance compensation program. Must be able to travel locally on a daily basis to various customer sites. About Us Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the . The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (), intelligent information management, manag