CASY-MSCCN Jobs

Job Summary

The specialist role is a multi-skilled individual contributor who is an expert in learning agility and adapting to new or changing business needs. He/she will experience multiple operations environments and RELX businesses based on changing requirements, and will be exposed to new products, business units, and industries. Initial assignments are likely to be project-based or limited duration for several months, with opportunity for exposure across a broad range of learning. Based on competencies developed during initial assignments, individual preferences, and business requirements, the Operations Specialist can build his/her career path on a dedicated team or business unit, or continue with rotational assignments across the scope of RELX businesses.

Accountabilities:

• A good command of interpreting written English language

• Ability to work well on own initiative and able to remain focused.

• Good organizational and time management skills with ability to meet deadlines.

• A keen eye for detail and accuracy, with a demonstrable ability to summarize information quickly and accurately.

• Confidence in asking questions and seeking validation.

• Ability to provide customer support through email, chat or phone calls

• Ability to support any volume-based customer facing or back-office requirement as needed by the business

Qualifications:

• Able to start ASAP (April 22 or May 6 start date)

• Ability to work in shifting schedules (day or night shift)

• Ability to work in both voice and non-voice programs

• Willing to be assigned and re-assigned to different programs across the company

• Bachelor’s degree or equivalent in any field

• At least 1-2 years BPO/shared service or relevant experience

• Fresh graduates can be accommodated depending on communication skills and behavioral aspect

• Basic knowledge of standard computer applications (Word, Excel, Outlook, Internet applications)

• Ability to work with deadlines

• Has great attention to detail

• Excellent English oral and written communication skills

• Flexible and can adapt to different business requirements, onsite or hybrid work arrangement and rotating work schedule

  LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

  Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.