Job Information
Oracle Technical Analyst 3-Support in HYDERABAD, India
Job Description
Resource would play a lead role in running development and support projects for Oracle ERP/SaaS/Fusion customers and should have experience in working on development, support of CEMLIs and Implementation (Waterfall or Agile methodology)
The job involves working with customers in different time zones and resource should be flexible to work in shifts including night shifts
Resource should be able to independently work on customer issues
Technically good in Fusion ERP Modules
Resource should be able to investigate, analyze, design and develop solution for enhancements/developments related to Fusion ERP
Resource should be able to identify the impact of patches and determine functional and technical steps required to minimize the disruption to business
Report progress/status/risk/issues on development at regular basis.
Resource should be able to manage the complete development pipeline and manage the scope, time and cost and deliver Fusion ERP modules
Resource should be able to lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time.
Resource should be able to understand customer requirements/user stories and implement practical solutions.
Resource should have hands on knowledge and expertise on ERP applications like in Fusion (SCM/Finance and other Fusion/SaaS modules if any
Resource should have Good knowledge of business processes and application setups and the impacts of one setups to another.
Personal Attributes
Self driven and result oriented
Strong problem solving/analytical skills
Strong customer support and relation skills
Effective communication (verbal and written)
Focus on relationships (internal and external)
Strong willingness to learn new things and share them with others
Influencing/negotiating
Team player
Customer focused and customer facing skills
Confident and decisive
Values Expertise (maintaining professional expertise in own discipline)
Enthusiasm
Flexibility
Organizational skills
Values and enjoys coaching/knowledge transfer ability
Values and enjoys teaching technical courses
Other essential skills
Experience in understanding customer requirement.
Good knowledge of business processes and application setups
Customer facing
Lateral thinking
Time Management
Good Technical expertise on EBS/integrations architecture
Knowledge of performance tuning is a plus.
Working knowledge with OMCS/SaaS teams would be an advantage.
OCI Certified / ITIL Foundation Certification in IT Service Management / Six Sigma.
Your Qualifications
The candidate should have 5 or more years of experience in Oracle products primarily in the Technical area and also desire to have Functional knowledge as well .
Skills - Fusion SaaS Techno-functional skills in Fusion ERP (Finance,SCM and functional knowledge in AP,OM,PO, Inventory)
Technical Skills - Oracle Database, SQL, PL/SQL, Java, Unix, Forms, Reports, XML/BI Publisher, Workflow, OA Framework, SOA/BPEL, OTBI, OIC, XML / HTML
Ready to work in shifts including night shift. The role will be based in Bangalore / Hyderabad.
Career Level - IC3
Responsibilities
Resource would play a lead role in running development and support projects for Oracle ERP/SaaS/Fusion customers and should have experience in working on development, support of CEMLIs and Implementation (Waterfall or Agile methodology)
The job involves working with customers in different time zones and resource should be flexible to work in shifts including night shifts
Resource should be able to independently work on customer issues
Technically good in Fusion ERP Modules
Resource should be able to investigate, analyze, design and develop solution for enhancements/developments related to Fusion ERP
Resource should be able to identify the impact of patches and determine functional and technical steps required to minimize the disruption to business
Report progress/status/risk/issues on development at regular basis.
Resource should be able to manage the complete development pipeline and manage the scope, time and cost and deliver Fusion ERP modules
Resource should be able to lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time.
Resource should be able to understand customer requirements/user stories and implement practical solutions.
Resource should have hands on knowledge and expertise on ERP applications like in Fusion (SCM/Finance and other Fusion/SaaS modules if any
Resource should have Good knowledge of business processes and application setups and the impacts of one setups to another.
Personal Attributes
Self driven and result oriented
Strong problem solving/analytical skills
Strong customer support and relation skills
Effective communication (verbal and written)
Focus on relationships (internal and external)
Strong willingness to learn new things and share them with others
Influencing/negotiating
Team player
Customer focused and customer facing skills
Confident and decisive
Values Expertise (maintaining professional expertise in own discipline)
Enthusiasm
Flexibility
Organizational skills
Values and enjoys coaching/knowledge transfer ability
Values and enjoys teaching technical courses
Other essential skills
Experience in understanding customer requirement.
Good knowledge of business processes and application setups
Customer facing
Lateral thinking
Time Management
Good Technical expertise on EBS/integrations architecture
Knowledge of performance tuning is a plus.
Working knowledge with OMCS/SaaS teams would be an advantage.
OCI Certified / ITIL Foundation Certification in IT Service Management / Six Sigma.
Your Qualifications
The candidate should have 5 or more years of experience in Oracle products primarily in the Technical area and also desire to have Functional knowledge as well .
Skills - Fusion SaaS Techno-functional skills in Fusion ERP (Finance,SCM and functional knowledge in AP,OM,PO, Inventory)
Technical Skills - Oracle Database, SQL, PL/SQL, Java, Unix, Forms, Reports, XML/BI Publisher, Workflow, OA Framework, SOA/BPEL, OTBI, OIC, XML / HTML
Ready to work in shifts including night shift. The role will be based in Bangalore / Hyderabad.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
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