CASY-MSCCN Jobs

Description

We are looking for enthusiastic support Engineers who can lead support activities for ISG business group in delivering high quality software solutions to support variety of customer use cases and are scalable to handle amazon volume

Key job responsibilities

The SE role is responsible for working with Tech and Non-Tech stakeholders to ensure tickets are handled in timely fashion providing high quality response and resolution first time meeting SLAs. The SE is expected to learn the technologies and use the tools required to perform data processing like: Cradle, SQL, Ratchit, Quicksight, AWS technologies like: Lambda, SQS, SNS, Dynamo DB , S3 , Cloudwatch. Over the past 2 years, we have seen a 50% YOY seller growth and the SE should be invested to automate the manual processes associated with monthly cycles. The SE will will provide inputs and participate in discussions with PMT and other stakeholders to generate and maintain the metrics and work with SDM to build script and tools for test infrastructure and troubleshooting the bugs reported.

In addition, the SE will maintain the pipelines to keep it healthy, and drive other core support engineering initiatives

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

Basic Qualifications

• 1+ years of software development, or 1+ years of technical support experience

• Bachelor's degree in engineering or equivalent

• Experience troubleshooting and debugging technical systems

• Experience in Unix

• Experience scripting in modern program languages

Preferred Qualifications

• Experience with AWS, networks and operating systems