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S&P Global Sr Lead SRE Cloud Engineer in Hyderabad, India

S&P Global Ratings

The Role: Sr Lead SRE Cloud Engineer

Grade: 11

The Location: Hyderabad

The Team:

This team is part of the Ratings Technology Site Reliability Engineering group. We provide production support for mission-critical Ratings applications and the underlying containerization platforms on which they run. Our primary responsibility is to perform the operational and engineering tasks required to ensure Ratings applications are secure, performant, and highly available.

The Impact:

As part of global team of engineers, provide production support for Tier-1 business critical applications. Troubleshoot application related issues and work with infrastructure & Database team to triage Major Incidents. Contribute to delivery of innovative and continuous highly reliable technology services. Strong focus towards developing shared integration services with automation and cloud enablement, guide the team to design technical solutions. Become an integral part of a high performing global network of engineers working from India, Denver, New York, and London to help advance our technology.

What’s in it for you:

  • Ability to lead and build a world class Multi Cloud/Platform Engineering group.

  • Highly technical hands-on role which will help enhance team skills.

  • Work on Tier-1 applications that are in the critical path for the business.

  • Ability to work on cutting edge technologies such as Cloud (AWS/AZURE), Ansible/Terraform/Python & Kubernetes.

  • Ability to grow within the organization that’s part of the global team.

Responsibilities:

  • Design and implement technical solutions in collaboration with business and IT stakeholders.

  • Ability to support/resolve infrastructure related issues across different business applications.

  • Experience with troubleshooting Production and performance issues.

  • Identify, track, and resolve project risks/issues using best practice problem-solving techniques

  • Ability to negotiate and allocate resources appropriately for support and deployments activities

  • As part of global team of engineers, deliver innovative and continuous highly reliable technology services.

  • Ability to communicate well and manage multiple initiatives with multiple engineers potentially across multiple time zones.

  • Work with team on shift schedules and resolve conflicts within the team.

  • Strong focus towards developing shared integration services with automation and cloud enablement, guide the team to design technical solutions.

  • Become an integral part of a high performing global network of engineers working from India, Denver, New York & London to help advance our technology.

  • Involvement in Architecture and Development design reviews for new implementation and integration projects.

  • Troubleshoot application related issues and work with infrastructure team to triage Major Incidents.

  • Experience in analyzing/researching solutions and developing/implementing recommendations accordingly.

  • Work with business users to understand needs, issues, develop root cause analysis and work with the team for the development of solutions and enhancements.

What We’re Looking For:

Basic Qualifications:

  • 10+ Years of IT Experience

  • Bachelor / MS degree in Computer Science, Engineering, or a related subject

  • Linux/UNIX administration experience, including Server hardware, VMware, data storage, networking, DNS, SMTP, backups.

  • Ability to architect high availability application and servers on cloud adhering best practices.

  • Good knowledge on Kubernetes, Istio & Knative.

  • Hands-on experience using automation tooling like Ansible and Terraform

  • Hands-on experience with scripting languages such as Python, bash

  • Hand-on experience with DevOps tools like ADO, Jenkins, Ansible Tower, Docker.

  • Hands-on experience integrating AWS services like EKS, VPC, EC2, ELB, Route53, S3 to create scalable application environments.

  • Use observability tools to investigate performance issues and identify bottlenecks

  • Experience performing Root Cause analyses and automating solutions to address underlying issues

  • Hands-on working experience in Performance Tuning, Data Archiving, technical design/coding, Backup/Restore and HA & DR implementation.

Preferred Qualifications:

  • Proven working experience in AWS or Azure Cloud Platform Engineering

  • Expert knowledge of Observability Tools like Prometheus, Grafana, SPLUNK & Open Telemetry.

  • Proven experience supporting service-mesh architectures using Istio.

  • Expert knowledge automating the building and deployment of containerized applications

  • Expertise in Infra as Code automations.

About S&P Global Ratings:

S&P Global Ratings is the world’s leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency, and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies, and governments to make decisions with confidence. For more information, visit www.spglobal.com/ratings .


Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person. 

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf  describes discrimination protections under federal law.


IFTECH202.2 - Middle Professional Tier II (EEO Job Group)

Job ID: 295496

Posted On: 2023-12-21

Location: Hyderabad, Telangana, India

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