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Description

Job Title: Operations Manager

Job Description:

A strategic and people leader and a large team, the Ops Manager of Amazon INFC is empowered with complete operations responsibility for Outbound/FCD/ Changeops or IB. She/he create Building level cost efficiencies at a Six sigma level deliverables, coupled with driving Regional/National level key Brilliant Basics Initiatives

Responsibilities:

• Ensure a safe work environment for all associates

• Lead and supervise a team of Area Managers, TL's as Direct reportees supported by PAs and Associates in Outbound Operations

• Responsible for the overall Safety, Quality, Productivity and Delivery performance of Outbound Operations

• Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs

• Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.

• Ensuring Building heath and inventory metrics with best in class quality metrics

-Ensure BM rates and OP2 throughput deliverables

-Interfacing well with other OM's. Taking up cross functionally the adoption of best practices.

• Proactively identify and lead process improvement initiatives

• Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.

• Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material , Machine in its perspectives.

• Carryout machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.

• Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.

• Manage People and team development

• Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems.

• Create leaders and talent pipeline. Good stake holder management and project management skills

• Do cross functional and cross mile interfacing and take up for the best practices and initiatives

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

Basic Qualifications

• Bachelor's degree or equivalent, or 2+ years of performance metrics, process improvement or lean techniques experience

Preferred Qualifications

• 2+ years of performance metrics, process improvement or lean techniques experience