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At Microsoft, our core mission is empowering every person and every organization on the planet to achieve more. Industry Solutions (IS) is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, architects and consultants, who along with delivery experts are working together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves.

Responsibilities

• As the Dynamics 365 CE Technical Consultant, you will play a key role in leading our team of developers in designing, developing, and implementing solutions based on Microsoft Dynamics 365 Customer Engagement (CE). You will be responsible for managing the full development lifecycle, ensuring the successful delivery of high-quality solutions that meet client requirements.Responsibilities:Team Leadership:

• Lead a team of Dynamics 365 CE developers, providing guidance, mentorship, and support.

• Foster a collaborative and innovative team culture focused on delivering exceptional solutions.Solution Architecture:

• Work closely with project stakeholders to understand business requirements and translate them into effective Dynamics 365 CE solutions.

• Design and architect scalable and maintainable solutions on the Dynamics 365 CE platform.Development and Customization:

• Hands-on development using Microsoft Dynamics 365 CE tools and technologies.

• Customize and configure Dynamics 365 CE to meet specific business needs.Code Review and Quality Assurance:

• Conduct code reviews to ensure adherence to best practices and coding standards.

• Implement and enforce quality assurance processes to guarantee the delivery of robust and reliable solutions.Integration and Data Migration:

• Oversee the integration of Dynamics 365 CE with other systems and third-party applications.

• Manage data migration activities ensuring accuracy and completeness.Documentation:

• Maintain comprehensive documentation for all development and customization activities.

• Create technical specifications, test plans, and other relevant documentation.Client Interaction:

• Collaborate with clients to gather requirements, provide updates, and ensure client satisfaction.

• Manage client expectations and communicate effectively to address any issues or concerns.

Other

• Embody our culture and values

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field with a minimum of 10+ years of experience.

• 7+ years of proven experience as a Dynamics 365 CE developer, with a track record of successful project delivery.

• Strong leadership and team management skills.

• In-depth knowledge of Dynamics 365 CE customization, configuration, and development.

• Experience with Power Platform, Power Automate, and other related Microsoft technologies.

• Excellent problem-solving and communication skills.

• Relevant certifications in Dynamics 365 CE are must.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .