Job Information
Carrier Data Domain Expert MDM in Hyderabad, India
Country:
India
Location:
Building No 12D, Floor 5, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India
Role: Data Domain Expert MDM
Location: Hyderabad, India
Full/ Part-time: Full-time
Build a career with confidence
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
About the role
Carrier is looking for a data management professional to join our team as Business Enterprise Data Domain Expert Master Data Management (MDM). The Data Domain Expert MDM will be part of the Carrier Global Master Data Management (MDM) team and will drive the master data improvement strategy and roadmap. The role will ensure structural improvements to deliver the highest Master Data quality level to support running efficient end-to-end business processes and allowing for decision making based on trusted data.
The role focuses on maturing MDM across Carrier in close collaboration with the people, process, and technology partners. He/She will be acting as the Digital Technology touchpoint for master data matter including setting up the MDM landscape strategy and driving the demand pipeline for changes and projects support, aiming at delivering improved service quality, optimized cost to serve, controls & compliance, as well as enhancing customer experience. One of the key responsibilities for this role will be to drive the MDM reporting & analytics capabilities for the Global MDM Dashboard, including the selection of the development platform.
He/She operates in a highly complex systems landscape and within a matrix organization. System complexity includes at least 100+ ERP instances, several other enterprise-level systems, supported by multiple service providers. He/She manages stakeholders’ relationships at all levels across the company to drive the strategy and roadmap for high quality Master Data.
Key Responsibilities:
Being part of an enthusiastic and dynamic team, your responsibilities include:
Support the Carrier MDM team in the implementation of the company-wide Data Policies and Governance Framework
Business partner to the Digital Technology function to define and deliver the data governance roadmap
Champions the value of data as a strategic asset
Drive the communication on the Master Data Management strategy and roadmap within Digital Technology function
Prepare master data projects (business case, budget, charter, …)
Steer on master data projects, ensuring timely delivery within budget and value realization
Acting as Digital Technology touchpoint for master data matter including setting up the MDM landscape strategy and driving the demand pipeline for changes and projects support
Design and support implementation of the required KPIs in the Global MDM Dashboard to monitor data standards compliance
Work together with stakeholders on new dashboard requirements and implementing them
Continued focus on standardization and optimisation of data reports and dashboards
Coordinate the development and maintenance of the Data Dictionary/Catalogue
Drive and implement the Data Collection, Storage and Modelling strategy
Develop documentation and education materials to support business stakeholders and imbed Master Data Management best practices
Foster a continuous improvement and agile mentality in the delivery of the Master Data Management roadmap
For MDM, point of Contact and escalation channel for Master Data Management Operations
Continued focus on innovation and standardization to drive down total cost to serve and enhance customer satisfaction through improved quality of processes
Foster communication and teamwork within and across organizational boundaries
Build working relationships and foster communication with internal customers within and across organizational and geographic boundaries
Manage multiple complex assignments including the ability to plan, assign and direct work in a dynamic environment with changing priorities
Requirements
Post-Graduation in Business Administration, Accounting, Finance, ISC, Economics, IT or equivalent work experience
Minimum 5 years’ overall experience with 2-3 years’ experience in Data Management related functions
Strong systems/IT knowledge required (i.e. system configuration knowledge), including experience with their implementation, in particular with data management platforms (e.g. Alation, Atlan, Collibra, …)
Experience in Project Management, with supporting certification preferred
Experience in implementation of standardized E2E business processes
Experience in interfacing with business operational customers, up to senior management
Experience in process and Data improvement, applying root cause analysis
Experience in MDM application systems (preferably SAP MDG)
Experience in building reports/dashboards using D&A tools (SAC, Azure, Alteryx, SQL, PowerBI)
Experience in complex IT system environments
Experience in complex business environments
Understanding of external factors influencing their processes and Data Domain such as regulatory requirements, best in class practices, etc.
Leverages best in class examples, key expert / key stakeholder input to design the appropriate Data foundation
Leverages business understanding and its requirements in the design of the Data model and related projects
Is recognized as a credible business partner for cross-functional teams and across the different functions.
Keeps deadlines and produces high quality output
Fosters a constructive dialogue within process owners, BU/Functions and other key stakeholders
Strong communicator and change agent
Ability to utilize metrics to identify opportunities for service improvement
Excellent analytical and problem-solving skills
Customer service mind-set and skills
International mind-set – sensible for cultural differences
Benefits
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme
Drive forward your career through professional development opportunities
Achieve your personal goals with our Employee Assistance Programme
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way .
Join us and make a difference.
Apply Now!
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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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