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Virtual Service Operations Computer Systems Analyst II * in Huntsville, Alabama

Computer Systems Analyst II *

Huntsville, AL (http://maps.google.com/maps?q=Huntsville+AL+USA)

Job Type

Full-time

Description

Are you ready to help use your Computer System Analyst skills to help support the critical needs of our Public Sector community? Do you thrive in a dynamic team, collaborative environment, and possess a passion for developing cutting-edge cloud services? If so, we have an exciting opportunity for you! Come join VSO as a Computer System Analyst II! Let's chat and see if we are a good match!

Primary Responsibilities

  • Use a variety of network management and diagnostic tools for monitoring, troubleshooting communications-related problems

  • Monitoring and some maintenance assistance will be required of Cisco Routers & Switches, Junipers Routers

  • Operating unique hardware items is also required

  • Candidate will support the network’s operations and day-to-day activities

  • Working directly with centers and customers to help resolve real-time network and dataflow problems

  • Candidate will be involved in several activities including the testing and implementation of new network services

  • Position requires supporting non-standard shifts, weekends and holidays.

  • Candidate must be able to pass both a written and practical certification test associated with the operations within 180 days of hire.

  • Occasional travel to Greenbelt, Maryland may be required in the first year of employment to support training.

Requirements

Requirements:

  • Ability to obtain a Public Trust Clearance

  • Work off Shift; this position is for off shift once acclimated to the environment

  • Knowledge of IP Addressing and subnet masking

  • Excellent writing and oral communications skills

  • Hands-on experience with standard industry products eg. Cisco, Juniper, and Ciena

  • Effective communicator and able to coordinate network and customer issues with other technical sections

  • Ability to multi-task and respond quickly to real-time dataflow issues.

  • Ability to work non-standard work hours/shifts

  • Pleasant personality

  • Knowledge of Network Monitoring tools, eg. NNMi, Specturm, MRTG, CACTI

  • Experience in supporting Wide Area Networking connectivity

Preferred Qualifications:

  • Current holders of either a CCNA, CCNP or JNCIA

  • Knowledge of normal trouble ticket processes

  • Knowledge and hands on experience with data analyzers, network probes and other network diagnostic and performance measurement devices

  • Experience in performing traceroutes, executing ping test

  • Experience in WAN protocols such as SONET and MPLS

  • Experience working with Commercial Carrier service providers, eg, AT&T, Verizon

  • Knowledgeable of transmission principals including T1, T3, DS-3 &OC-3/48;

  • Knowledge of serial interfaces including RS232, V.35 and RS 449 preferred;

  • Knowledge of Linux

Salary Description

$55,000 - $65,000

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