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Culture and Engagement Coordinator

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Culture and Engagement Coordinator

Salary

$96,999.76 - $107,999.84 Annually

Location

611 Walker Street

Job Type

Full Time

Job Number

33977

Department

Houston Public Works

Opening Date

04/26/2024

Closing Date

5/10/2024 11:59 PM Central

• Description

• Benefits

• Questions

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED

Service Line: Director's Office

Section: Organizational Culture & Engagement Development

Reporting Location: 611 Walker

Workdays & Hours: M-F, Flexible*

• Subject to change

POSITION OVERVIEW

Organizational Culture & Engagement Development (OCED) is seeking an individual with professional, analytical, and administrative experience related to organizational culture and engagement. Your work will contribute to enhancing the employee experience across all stages of the journey at Houston Public Works. Our preferred candidate will listen and care about every voice in the organization, seek solutions instead of excuses, provide reliable and clear communication, be honest, keep their word, and be team player.

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

These duties and responsibilities are aligned with our 5 to thrive values.

• Respect – we listen and care.

• Ownership – we find solutions, instead of excuses.

• Communication – we are reliable and clear.

• Integrity – we are truthful and keep our word.

• Teamwork – we work together.

The Employee Engagement Coordinator duties will include but are not limited to:

• Collaborate with team members to execute the OCED strategy.

• Design, coordinate, and conduct surveys, focus groups and interviews to gather team member's feedback.

• Work with the Training Administrator to create learnings targeting cultural and engagement gaps.

• Assist in crafting a value-based recognition and rewards programs.

• Implement interventions aligned with Houston Public Works' goals and values.

• Investigate and suggest solutions for complex workplace experience issues.

• Use both qualitative and quantitative data to evaluate engagement efforts and plan future strategies.

• Support service lines with engagement event and activity coordination.

• Ensure consistent engagement communication plans exists across service lines.

• Administer service contracts and training budgets.

• Represent the OCED team at meetings.

• Create, edit, and maintain departmental policies and procedures to match organizational values and goals.

• Handle confidential information with integrity and discretion.

• Complete other assigned duties and projects as needed.

WORKING CONDITIONS

The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature, and air conditions. This is a hybrid-telework eligible position.

This is a Department of Houston Public Works position at the Tier III Level.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires a Bachelor’s degree in Business Administration, Public Administration or a field directly related to the type of work being performed.

Substitution: Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year – for year basis.

EXPERIENCE REQUIREMENTS

Five (5) years of professional administrative, financial or analytical experience related to the type of work being performed are required.

Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis.

LICENSE REQUIREMENTS

None

PREFERENCES

Preference will be given to those who have or obtain the following,

• Experience analyzing engagement data.

• Ability to lead effectively, making independent decisions confidently, even with limited time and information.

• Prior experience in employee engagement or talent development.

• Possess a knowledge and experience of training, and/or adult learning and development.

• Experience with eLearning, online learning, and microlearning design (utilizing Articulate 360 or other professional software).

• Experience in project management.

• Familiarity with Talent Management System/TMS or similar Learning Management Systems.

• Exceptional verbal, written communication, and presentation skills.

• Experience maintaining databases.

• Ability to work as a contributing team member adhering to our “Five to Thrive” values of Integrity, Teamwork, Ownership, Communication, and Respect.

*Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. *

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED: None

However, the department may administer a skills assessment test.

SAFETY IMPACT POSITION: Yes

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

PAY GRADE: 28

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6737.

If you need special services or accommodations 832-393-6737(TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.

Benefits include:

• Medical

• Dental

• Vision

• Wellness

• Life insurance

• Long-term disability

• Retirement pension

• 457 deferred compensation plan

• Employee Assistance Program

• 10 days of vacation each year

• 11 city holidays, plus one floating holiday

• Flexible schedules

• Professional development opportunities

• Transportation/parking plan

• Section 125 pretax deductions

• Dependent Care Reimbursement Plan

• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Please select the best scenario below that describes your level of education:

• Less than GED/High School Diploma

• High School diploma/GED

• Associate's Degree

• Bachelor's Degree

• Master's Degree or higher

• None of the above

  02

  How many years of professional administrative, financial, or analytical experience do you have?

• Less than 3 years

• 3 years but less than 5 years

• 5 years but less than 7 years

• 7 years but less than 9 years

• 9 years or more

• No experience

  03

  Which best describes your years of experience in a managerial capacity?

• No experience

• Less than 3 years of experience

• 3 years, but less than 5 years of experience

• 5 years, but less that 7 years of experience

• More than 7 years of experience

  04

  Do you have a valid/current driver's license?

• Yes

• No

  05

  Do you possess a minimum of two (2) years of verifiable experience in survey design, data gathering, and/or data evaluation (analysis and reporting)?

• Yes

• No

  06

  How would you leverage a combination of quantitative and qualitive data to assess the effectiveness of a recent engagement campaign and use those insights to inform future strategies?

  07

  What steps would you take to analyze a survey?

  08

  Tell me about a time you went above and beyond for a colleague or a client. What motivated you?

  09

  Do you have experience with data visualization tools (utilizing PowerBi or other professional software)?

• Yes

• No

  10

  What is your level of proficiency with the following software applications?

• BASIC MICROSOFT OFFICE SUITE: Create a new document, enter text, and save it; navigate in a document and perform a search; format cells, rows, and columns; modify a database and insert data from another; application; create title and bullet slides; work with text, drawn objects, and drawing tools

• INTERMEDIATE MICROSOFT OFFICE SUITE: Create mail merges, sort and filter them; customize toolbars; run and record Macros; filter data and manage a filtered list; create and modify some Macro commands; create, modify, and format charts; create basic Macros to automate forms and data entry; customize the appearance and functionality of reports; use hyperlinks and perform data integration

• ADVANCED MICROSOFT OFFICE SUITE: Manage Macro commands, create dialogue boxes, and understand the notions of Visual Basic application programming; use advanced functions (Names, VLOOKUP, IF, IS); work with Pivot Tables; manage Macro commands: concepts, planning, operations, execution, modification, interruption; use Visual Basic to create a public function or event procedures, or add general procedures in a form module; plan and examine an application, develop a distributed application design

• No experience

  11

  Are you currently a City of Houston employee?

• Yes

• No

  12

  Have you completely and truthfully answered question #9 regarding employment gaps? (failing to clarify employment gaps may result in the disqualification or delay of your application.)

• Yes

• No

  13

  Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or general discharge under honorable conditions?

• Yes

• No

  Required Question