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Amazon Systems Development Engineer, Region Services Operations (RSO) - SmokeJumpers Team in Herndon, Virginia

Description

Do you have a passion for innovation and building technologies that make large-scale clouds more reliable, efficient, and scalable? Would you like to work within the most advanced and scaled clouds that support the most critical workloads for the US Intelligence and Defense communities? Do you want to build automation that will influence the national security and defense mission agency partners of AWS?

Amazon Web Services (AWS) is seeking a

System Development Engineer to take the lead of solving some of the toughest operational challenges in some of the most sensitive and mission critical clouds.

Amazon is looking for Systems Development Engineers to build, deploy, operate, sustain, and grow the software systems that build, scale, monitor, secure, manage, and automate one of world's largest networks. The systems team will drive the stability and sustainability of these next-generation systems and discover innovative ways to scale and operate them reliably as we expand. In this role, you will work with systems and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them. You will deploy and monitor the systems and automation to ensure that regional tooling is operating optimally. You will utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.

The ideal candidate will have a strong technical background, be detail driven, and have excellent problem solving abilities. You will be comfortable designing, building, deploying, and operating. You will be responsible for systems functionality, performance, and configurations issues. You will demonstrate sound knowledge of Unix and Scripting concepts and theory, and have experience participating in systems deployment and support. It is important that you can earn trust of your peers and stakeholders through your body of work and day to day interactions.

This role requires ambition, thinking big, self-motivation, and the ability to thrive in a fast-paced, collaborative, and startup-like environment.

If Arlington, VA:

This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

Security Clearance Requirements

This position requires that the candidate selected must currently possess and maintain an active Top Secret or TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

  • Operate within the team of peer engineers with lots of personal autonomy to solve complex systems engineering problems through innovative approaches.

  • Provide guidance on system architecture and recommend solutions in alignment with systems engineering best practices.

  • Calmly and quickly diagnose and fix critical system failures in high pressure situations to reduce Mean Time to Resolve (MTTR).

  • Engineer Operational Improvements to reduce operational efforts to Keep the Lights On.

  • Troubleshoot unknown-unknown problems into known-known root causes using your holistic knowledge of systems to break the problem down and isolate the cause(s); then drive them to resolution

A day in the life

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We are dedicated to supporting our new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

About the team

The Region Services SmokeJumpers Team is a small, scrappy, startup team inside Amazon Web Services working on software that solves critical operations challenges for supporting highly specialized private clouds. Engineers at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world.

If you've ever wanted to show the impact one motivated Engineer can have and you want to work in an environment that will expose you to the absolute bleeding-edge of what's possible technologically, this is the position for you.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Columbia, MD, USA | Herndon, VA, USA | Seattle, WA, USA

Basic Qualifications

  • 3+ years of non-internship professional software development experience

  • 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

  • 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience

  • Knowledge of systems engineering fundamentals (networking, storage, operating systems)

  • Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby

Preferred Qualifications

  • Experience in automating, deploying, and supporting large-scale infrastructure

  • Experience working in an Agile environment using the Scrum methodology

  • Experience with PowerShell (preferred), Python, Ruby, or Java

  • Experience working in an Agile environment using the Scrum methodology

  • 4+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience

  • Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

  • Excellent problem solving skills with a strong attention to detail

  • Experience with agile software development practices

  • Experience with service-oriented architecture and current web service technologies

  • Meets/exceeds Amazon’s leadership principles requirements for this role

  • Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,400/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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