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Introduction

As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will have a unique opportunity to gain first-hand experience with the latest technologies and be supported by a global team of IBMers to grow your own technical skills and develop your career. This role may require some attention after normal working hours in order to troubleshoot and resolve production issues experienced by clients. This role may also require shifting working hours as needed basis for follow-the-sun coverage.

Your Role and Responsibilities

Conduct day to day continuous administration of databases such as relational databases including DB2 on Linux-Unix-Windows, MS-SQL server Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Create new Microsoft SQL Server instances and configure them, including AlwaysOn availability groups and failover clustering Create, change, and improve SQL Server Agent tasks and maintenance plans Download and install SQL Server service packs and updates.

Troubleshoot application sluggishness and poor performance.

Administer DB2 utility and application framework and building solution for DB2.

Install, upgrade and patch production DB2 databases. Install, upgrade, patch DB2 utility application framework products.

Required Technical and Professional Expertise

Conduct performance tuning of high scale databases and clustered applications, fixing the issues reported in systems within the service level agreement as required.

Experience with at least one major public cloud provider or large scale private/hybrid cloud using container orchestration.

Experience with a modern configuration management framework (Puppet, Ansible, Chef, etc.)

Utilize: DB2 database administration, DB2 utility framework, Java, DB2 high availability and disaster recovery, Automation, Kubernetes, Devops concepts and Cloud administration.Understanding of software development life cycle and delivery process.

Ability to manage multiple projects, while ensuring that commitments and timetables are met.

Ability to partner with internal stakeholders to design operational solutions.

Goal oriented, forward thinker that can provide solutions for complex technical problems.

Demonstrated skills in leadership, communication, coaching, analysis, problem solving and short term and long-term planning."

Preferred Technical and Professional Expertise

• Production DB2 LUW experience strongly preferred.

• Experience with change management workflows, JIRA, GitHub.

• Experience with SSAS, SSIS, and SSRS * Extensive knowledge of SQL and SQL server tools.

• Experience with SQL and/or NoSQL datastores (DB2 LUW, MSSQL, Oracle data services).

About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.