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Job Title: Quality & Reliability Engineer

Long Term Contract -- $60 to $90/hr + Per Diem

As a Quality and Reliability Engineer , you will cover a specific set of Value Streams to ensure products comply with the company and industry standard, codes and specifications. You will design, recommend revisions, and install quality control systems, develop and document analytical methods for establishing reliability of products and their components.

Key tasks of the job:

• Champion in driving the Voice of the Customer (VOC) and Extraordinary Customer Experience (ECE) initiatives back into operations.

• Drive root cause analysis and implement corrective actions utilizing a systematic problem –solving process (ie; Six Sigma methodology, DMAIC, Lean Six Sigma) regarding QPL Relay Qualification failures and provide support of validation/verification testing incorporating corrective actions

• Assess and deliver on customer specific quality requirements (KPI’s, complaint processing times, approval requirements).

• Conduct periodic evaluation of Customer quality performance: specific focus on number of Customer complaints, defective measure (e.g. PPM), complaint response times, quality of 8D reports.

• Communicate customer requirements within the plants/functions to ensure awareness and compliance by providing training, support and organize regular reviews.

• Negotiate with team, deviations and concessions with the customer where required and provide documentation to allow sign-off.

• Customer quality complaint handling –drive and engage cross functional teams to conduct 8D responses including root cause analysis, corrective actions, preventative measures and validation of effectiveness for implementation of cost-effective solutions (focus on repeat products / failure modes). Liaise with appropriate departments, ensuring deadlines are met. Timely 8D release to customer via Complaints Handing System.

• Ensure the applicability of current quality policies, procedures, and objectives, staying informed about the latest updates / modifications related to relevant standards and regulations.

• Develop and implement world class quality processes in the Quality System, in support of business requirements. Identify, initiate, and optimize internal processes and procedures to improve scrap reduction and working efficiency.

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• Provide support on New Product Introduction. Implementation through to completion (final product approval).

• Lead and/or support Value Stream Change Management activity. Support and ensure adherence to procedure

• Supporting Scrap Reduction Initiatives and promote / drive “Zero Defect” mentality within the plant using proactive tools such as Lean Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, Advance Product and Quality Planning (APQP) Statistical Process control (SPC) and Process Failure Mode and Effects Analysis (PFMEA)

• Be an active participant and advocate of the Lean methodology. Interact with cross-functional team members. Identify gaps and opportunities and drive continuous improvement throughout the plant.

• Reporting of relevant site required Key Quality KPIs on requested frequency basis.

• Conduct applicable on-site Quality training. Mandatory and developed.

• Communicate and support Incoming Quality (IQE) / Supplier Development (SDE) personnel to coordinate inspection and action of non-conforming supplied products within Value Stream.

• Must be able to work under flexible working schedules, including extended working hours as required.

• Ability to travel to customers, factories and/or supplier locations as needed (estimated to be less than 10%).

Qualifications, training and experiences required:

• Ideally Degree or HNC in either Industrial, Material Science, Materials, Mechanical, Electrical Engineering or Quality Assurance and/or minimum 5 years’ experience at a manufacturing plant environment in a Quality or Engineering role gained in an aerospace, military or automotive environment.

• Aluminum Extrusion / anodizing or harnessing or molding knowledge advantageous.

• Technical by nature with a practical hands-on approach, with ability to read many types of technical drawings and specifications.

• Experience of quality planning and implementation of quality tools (Histogram, Pareto, MSA, PFMEA, Controls plans)

• Problem solving skills using 8D methods (3x5-Why, Is-Is Not, Ishikawa diagrams and similar assessment tools)

• Six Sigma Master Black Belt, Six Sigma Black Belt, or Six Sigma Green Belt certified and actively using certification to drive continuous improvement

• Strong knowledge of ISO9001 or AS9100 or IATF16949 in process compliance and with experience in conducting quality system audits

• Product/process validation through known approval systems/processes (FAI, PPAP, APQP)

• Organized with high degree of motivation and self-initiative, managing multiple tasks, and can adapt to changing priorities, accomplishing them in a timely manner

• Strong verbal and written communication skills

• Proficient using MS Office

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® Engineering?

Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.