CASY-MSCCN Jobs

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, impact and every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As an Infrastructure Engineer, your primary responsibilities will be to maintain a robust, efficient, effective, 24x7 service operation for the xpaas platforms. We will wear many hats, work fast and smart, and adapt and iterate quickly. You will work closely with your US and India leaders and peers to deliver a "Follow the Sun" capability that is best in class in Quality and Capability at a cost-effective price point.

Scope of Impact/Influence

• Responsible for the infrastructure platform and supporting technology

• Leads the design, build, enhancement, and integration of infrastructure with American Express Technologies

• Plays an integral role in building and enhancing infrastructure in terms of robustness, scalability, availability, and efficiency accountable for completing assigned tasks and delivery of quality work

Education & Technology core competencies

• Bachelor's Degree in computer science, computer engineering, or related field required; advanced degree preferred.

• Overall 6 years of industry experience with 4-5 Years of relevant experience

• 2 years of Unix/Linux system administration experience extensively

• At least 3 years' experience in supporting and maintaining the production-grade environment in two or more like Redis (Enterprise), Kafka and Elasticsearch etc.

• Server Installations, configurations, upgrades, and migrations on Red Hat Linux 6 and 7 in virtual machines.

• Monitors the performance and health of the Linux servers and troubleshoot system failures.

• Experience with automation tools (Ansible, Shell Scripts,Python,Java)

• Extensive experience in Linux performance monitoring by using system tools, security setup, troubleshooting and performance tuning as necessary to ensure optimum performance, patching of Linux servers on regular schedule

• Eager to learn new technologies in short time span.

• Experience in change management, Incident management, RFC , Problem management & RCA

• Experience in automation to increase efficiency.

Other skills

• Proven diagnostic, troubleshooting, and service restoration skills.

• Excellent interpersonal skills, customer service skills, and English communication skills with difficult customers in outage situations.

• Metrics management

• Outstanding written and verbal communication skills

• Bachelor's degree in Computer Science, Computer Engineering, or equivalent work experience

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Technology

Primary Location: India-Karnataka-Bengaluru Urban

Other Locations: India-Haryana-Gurgaon

Schedule Full-time

Req ID: 24004325