CASY-MSCCN Jobs

Description

We are looking for a skilled Customer Service Representative to join our client's team on a contract to hire basis. If you have a knack for mechanical and electrical diagnostics, excellent customer service skills, and experience with compressed air systems, we would like to meet you. Your primary role would be to provide detailed and accurate diagnostics of compressed air systems and accessories and provide high-quality customer service.

Responsibilities:

• Perform precise mechanical and electrical diagnostics of compressed air systems and accessories, creating detailed, accurate reports.

• Manage several daily customer interactions through calls, emails, and messages, addressing concerns, answering questions, and troubleshooting any issues.

• Generate sales through quotations for parts and equipment.

• Interpret operation and parts manuals, electrical schematics, and blueprints to support customers adequately.

• Work with a variety of hand and power tools, electrical meters, and material handling equipment to assist on-site technicians.

• Maintain safety regulations concerning compressed air and electrical systems, including the use of appropriate PPE.

• Provide local on-site support to technicians for system startups.

• Potentially, workload might involve periods of standing, sitting, bending, pulling, pushing, reaching, kneeling, or squatting.

• Ability to lift and/or move objects up to 50 lbs.

• Use technical writing skills to create guides for customers & technicians for service work.

This position allows remote work after assessing the capacity to perform tasks independently.

We're looking for dedicated professionals who are eager to hone their skills and grow alongside our company. If you believe you fit these specifications, we encourage you to apply.

Requirements HVAC, Mechanical Components, Electrical, Diagnostic procedures, Hardware Troubleshooting, Customer Quotes, Answering Inbound Calls, Email Correspondence, Customer Service, MS Office

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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