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Job Description

Builds relationships with Oracle customers and advises on their Oracle investments. Acts as the primary interface for Software Investment Advisory (SIA) to assigned Oracle Accounts by providing direction and specialist knowledge in licensing and subscriptions to maximize value creation. Develops constructive stakeholder relationships, which involves direct interaction with different Oracle lines-of-business and Oracle customers. Drives the discussion and acts as a change management catalyst and a key interface and bridge between the various stakeholders.

University degree or equivalent combination of studies and experience. Demonstrated expertise in area of specialization. Experience managing, strengthening and broadening key client relationships. Ability to take a big picture view to think and act strategically. Cross-cultural and cross-functional mindset to operate in a multi-cultural environment. Proven analytical and problem solving skills with the ability to communicate your findings with impact. Typically 8 plus years of professional experience.

Career Level - IC4

Responsibilities

The Role:

Responsible for proactively delivering Oracle Software Investment Advisory’s services to Oracle customers, including Federal accounts.

Advises Oracle Customers on licenses and subscriptions to align with their present and future needs:

• Advises our Customers on their current Oracle entitlements, including guidance on how to rationalize and maximize the value of their investment

• Supports our Customers in understanding their transition of on-premises usage to Cloud

• Provides best practice guidance and education on cost management and optimization in Customers’ Oracle cloud environment(s).

Scope:

• Partners with other Oracle lines of business: Sales, Account Directors, Product Management, Deal Management, etc.

• Reports to functional manager

• Works in assigned Account(s), including Federal accounts among other industries

Responsibilities

• Responsible for taking ownership of a portfolio of strategic Oracle Customers, understanding their specific needs, and presenting appropriate recommendations

• Responsible for governance, which involves designing processes, procedures and long term technology road map to maximize value creation in accordance with Software Investment Advisory’s objectives

• Personally meets with high-profile customers and provides them with the information and insight they need to take the best decisions about their Oracle investment

• Drives strategic discussion with multiple stakeholders at various levels (including C level) and delivers professional presentations

• Builds strong relationship internally and externally and acts as a facilitator for the flawless execution of Software Investment Advisory’s services

• Owns the success of your activity against KPIs such as customer satisfaction, activity outcomes and service delivery timelines

• Creates systematic business planning, monitoring and reporting of your activity for assigned areas

• Operates in line with Oracle’s processes/procedures & core values

• Supports peers in acquiring experience (e.g. customer facing situations, new products, new services)

• Personal development

Qualification

• University degree or equivalent combination of studies and experience

• 8+ years’ experience in a relevant role in the technology industry: consulting, account management, customer success, software asset management, vendor management, etc.

• US Citizenship required to work with Federal Customers.

Competencies

• Understanding of IT technical architectures and affinity with trends in enterprise software usage

• Experience in managed software environment and subscription license entitlement (e.g. Cloud computing)

• Ability to interpret and understand complex software deployment models (On-premise, Cloud and Hybrid), licensing and business practices and apply them to different scenarios

• Experience in large and complex IT environments

• Ability to work in a consultative manner with the appropriate level of technical understanding and experience to hold high level discussions and negotiations

• Ability to create business cases using software deployment data and financial metrics such ROI, TCO and Payback periods

• Ability to work on your own initiative and in many different and challenging environments

• Strong communication, presentation, business writing and professional skills, including being able to liaise with both technical/ business & internal/ external contacts

• Ability to influence senior stakeholders in order to gain credibility quickly, inspire trust and confidence

• Ability to determine client needs with innovative approaches

• Logical approach to data analysis

• Advanced spreadsheet capability

• Fluent in English, other languages dependent on the market / region

• FinOps, TBM, OCI, ITIL, CSAM, ITAM, CISA or other technology-specific certifications preferred

• Experience in working with Federal customers is strongly preferred

Percentage of travel may be required. Ability to work remote.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $87,000 to $178,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer