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Island Resort and Casino Hotel Lodging Associate in Harris, Michigan

Hotel Lodging Associate

HOURS: *PART TIME POSITION(S); MUST BE AVAILABLE TO WORK ALL SHIFTS, WEEKENDS AND HOLIDAYS. *WAGE: $ 12.00

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Perform all necessary functions and data entry of new and/or modified reservation, registration and account ledger information on the various office system equipment and software programs used.
  • Reconcile posted account balances to charges and credits entered.
  • Print, file and disseminate all required reports for the appropriate designated areas.
  • Act as a liaison for guest inquiries.
  • Assume and provide positive support readily and enthusiastically, coordinate teamwork efforts within and across departments to
  • fulfill company policy/procedure and mission statement goals.
  • Implement and utilize emergency procedures when necessary.
  • Provide mature, hospitable and quality work while in the performance of duties.
  • Perform switchboard operations when required and necessary.
  • Fill in when necessary to perform Night Auditor duties.
  • Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

Education: *High School Diploma or GED. Must have completed a minimum of 2 years of courses in computer applications. General accounting/bookkeeping practices preferred or 5 years work related experience. *Experience: *Minimum 5 years of work related computer/accounting experience in an office setting and have had experience in working with the public. *Knowledge, Skills & Abilities: Proven knowledge of general office machines and a variety of basic to moderate computer software applications with general accounting practices desirable; Must have the ability and skills to problem-solve with sound and mature decisions while multitasking under a fast-paced environment. Must have the ability and skills to work under constant stress, time constraints and changes. Ability to work independently and actively participate as a team member. Must be able to communicate effectively and confidently with a diverse group of people and show initiative and responsibility. Must have the skills and ability to handle large sums of cash with integrity. Employee will be required to dress appropriately and be groomed professionally while on duty. Employee will be required to work rotating shift work including holidays, weekends and as needed on a call-in basis.

TOOLS AND EQUIPMENT USED: General business machines in addition to credit card machines, electronic key card machines, point of sale systems and computer systems and applications.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In an 8-hour shift, this employee will have the following physical demands placed upon them:

  • Sit for 4 hours of an 8-hour shift.
  • Stand/walk up to 7 hours of an 8 hour shift.
  • Must be able to lift 25 pounds frequently and 50 pounds occasionally with assistance.
  • Push a loaded food cart or dish cart without assistance.
  • Must be able to bend, squat, kneel, reach, twist and rotate as needed.

*WORK ENVIRONMENT: *The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repetitive hand movements with data entry work. Employ

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