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Kuehne+Nagel Road Logistics Operations Team Leader in Hanoi, Vietnam

You will be part of our Road Logistics team, adding your leadership expertise + skills to the delivery of customer + operational excellence.

Your Role

You will oversee + manage our business activities to achieve our business goals by ensuring top class operational efficiency + supporting initiatives to increase revenue generation + profit margins.

Your Responsibilities

You will do this by collaborating with various key stakeholders while focusing on the following tasks.

  • To drive, expand + collaborate to achieve a structured roll out of our Centre of Excellence for domestic + cross-border transport (wherever applicable), along with haulage activities on a central platform.

  • To actively develop measures to improve our vendor management capability, reviewing + aligning resource allocation across different business activities to provide optimum service levels.

  • To ensure efficient operational activities exist + are continuously optimized by implementing best practice.

  • To support in the development + implementation of operational + reporting systems, including transport management systems (TMS) + application of new software.

  • To manage + review operational policies, standards + procedures including integrating + implementing automation, technology + systems.

  • To review incident/ crisis management ensuring effective business continuity plans are in place.

  • To monitor the annual budget, initiating corrective actions in case of deviations.

  • To ensure compliance with applicable certifications + standards.

Your Skills and Experiences

  • Bachelor Degree.

  • Having at least 5-year experience in the same role.

  • Strong attention to details.

  • Be able to analyze data, metrics to improve, optimize work processes.

  • Good communication and presentation skills to interact effectively with customers and internal stakeholders.

  • Good leadership and conflict resolution skills.

  • Ability to work under pressure, staying organized and prioritizing tasks effectively.

  • Accept to mobile working and overtime if business requires.

  • Holding customs broker license.

  • Good command of English. Having Chinese basic communication is an advantage.

Good Reasons to Join

Our global logistics network, cutting-edge IT systems, in-house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have placed us at the forefront of our industry, and positioned us to continue increasing the scope of our customer solutions and services. Kuehne + Nagel gives employees the opportunity to learn and develop; to grow and perform to their fullest potential within a global work environment. We offer performance driven remuneration and total rewards and benefits.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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