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Navy Exchange Services (NEX) ASSET PROTECTION/SAFETY MANAGER in HAGATNA, Guam

Title: ASSET PROTECTION/SAFETY MANAGER Location: United States-Guam-Hagatna Job Number: 240000YK Why Work With Us Overseas in Guam? As the Asset Protection/Safety Manager in Guam, you will play a pivotal role in managing the safety, physical security, and operational review functions of the main NEXCOM business lines located in Guam. Your responsibilities will span from oversee and manage all internal and external theft investigations, suspected unethical conduct, accidents, workplace violence, fraud, waste or abuse to ensuring that activities are conducted within the framework of established departmental investigative policies and protocols. With a focus on maintaining high standards of performance and customer service, you'll be a key driver of success in our mission. Competitive Salary: $49,429 - $66,622 (NF-04/4A on NAF Payscale) Additional Allowances: This is a PCS assignment (relocation authorized), where there are additional key components of your compensation package provided to employees working in foreign locations, such as Guam, that will offset the additional costs associated with living abroad. Please see your staffing professional for more information. Job Summary: Responsible for the management of the Asset Protection/Safety Program for an assigned Navy Exchange District with sales volume of $100M - $149.9M. Duties and Responsibilities: Provides staff assistance to District and Exchange management for planning, developing, implementing, and evaluating loss prevention programs which include; safety, physical security, and operational review functions. Recommends and implements modifications to programs, procedures, standards, and techniques on all matters involving loss prevention, asset protection and safety to improve efficiency and effectiveness. Oversee and manage all internal and external theft investigations, suspected unethical conduct, accidents, workplace violence, fraud, waste or abuse to ensure that activities are conducted within the framework of established departmental investigative policies and protocols. This includes oversight on overnight surveillance activities, covert camera installations, investigations, and the interviewing of all dishonest associates, vendors and contractors. Prepares and ensures that results of all investigations are documented professionally in reports according to departmental standards. Works as a Collateral Duty Safety Manager and oversees the Safety Program providing a safe and secure working and shopping environment for all associates and patrons. Administers the Navy Occupational Safety and Health and Fire Prevention Program to ensure adherence with the safety provisions of applicable Department of Navy codes and standards. Will ensure safety training, awareness programs, safety committees, and accident prevention programs are implemented in all stores within an assigned district. Hire, train, develop, mentor, coach, and supervise Asset Protection/Safety managers and supervisors and ensure these individuals are adhering to established loss prevention/safety policies and procedures as outlined in the loss prevention/safety manual. Ensure that Asset Protection/Safety staff actively execute and participate in required Asset Protection and Safety Programs. Ensures operational reviews are conducted monthly at each location. Conduct and ensure operational audits are completed as required for cash offices, vending, safety and other areas as assigned. Works closely with District Vice Presidents to gain compliance to these requirements. Works with store and district operations to develop and establish shrink committees and shrink action plans to identify causes of inventory shrink and execute appropriate internal control measures within an assigned district. Manage and oversee the physical security programs (CCTV, EAS, Alarms, and key control systems) for all stores within an assigned district to ensure strict enforcement of these programs. Personally participate and ensure that assigned Asset Protection/Safety staff actively participate and assist in fiscal year end store inventories to include; inventory preparation, taking, and the reconciliation process and report any irregularities to the District Vice President, General/Store Manager or corporate as warranted. Possess a thorough understanding and ability to train on web-based case management reporting systems and ensure the Asset Protection/Safety team within the assigned district is utilizing this software effectively as required. Possess a thorough understanding and ability to train on all POS exception based reporting tools and ensure the Asset Protection/Safety team within the assigned district are properly trained and are utilizing this software effectively in detecting, investigating, and resolving problems. Actively participate in personal and professional development of loss prevention/safety associates as assigned by the Director, Asset Protection/Safety (CONUS/OCONUS). These include in-store/corporate training, industry standard professional training and collegiate courses in retail, business, safety, and loss prevention. Develop and ensure strong relationships, partnerships, and communication skills at all levels of the organization to include Corporate, District, Store Operations, as well as other Asset Protection/Safety Industry professionals. Develops strong relationships with command, federal, and local law enforcement officials, U.S. Attorney, SJA and local prosecutors for those geographic areas within the assigned district. Works under general supervision of the Director, Asset Protection/Safety (OCONUS/CONUS). Support other asset protection/safety initiatives as assigned by the Vice President, Asset Protection/Safety and/or Director. Work is performed independently within the framework of Asset Protection/Safety Program mission, vision, objectives, policies and procedures. Work is reviewed and evaluated for regulatory and procedural compliance and in terms of overall efficiency in providing security for the Navy Exchange and protection of its assets. Performs other duties as assigned. Requires Secret (S) Security Clearance. Qualifications: GENERAL EXPERIENCE: 3 years general experience which was gained in administrative, investigative, or loss prevention fields which enabled the applicant to gain skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of related academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: 4 years of progressive experience in retail loss prevention which provides analytic, planning, advisory, operational or evaluative work in security/investigations, internal review and control techniques, reducing and controlling inventory shrink. Job: Management

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