Job Information
LifePoint Health Patient Access Rep I - Outpt M-F 830A - 5P in Gallatin, Tennessee
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Highpoint Health Sumner operates as a 167-bed healthcare facility and provides quality care in numerous areas, including cancer treatment, cardiac care, same-day surgery, orthopedics, diagnostics, women's health and rehabilitation services.
Where We Are:
Gallatin is thriving with unique shopping boutiques, delicious dining options, family-friendly festivals, and a memorable historic downtown square. We are a destination for those seeking outdoor adventure or just a peaceful outing in nature.
Why Choose Us:
● Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
● Competitive Paid Time Off / Extended Illness Bank package for full-time employees
● Employee Assistance Program – mental, physical, and financial wellness assistance
● Student Loan Repayment and Tuition Assistance for qualified applicants
● Professional development and Advanced Degree support
And much more…Full Job Description:
● Reports to: Patient Access Supervisor
● Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
● Distributes and explains forms, documents, and educational handouts to patients or family members.
● Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
● Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
● Maintains current knowledge of all rules and regulations governing third party admissions/registrations and pre-certification requirements
● Verifies insurance eligibility and creates estimates based on services rendered, including co-pays, deductibles and out-of-pocket amounts.
● Verifies precertification/authorization on file matches test/procedure/services being performed.
● Maintains an acceptable registration error ratio & collection goal.
Minimum Education High school diploma or equivalent - Required Drag Edit Delete
Minimum Education Two years of college or medical office specialist education - Preferred Drag Edit Delete
Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be able to function appropriately in a multi-task setting. General understanding of medical terminology and medical insurance. Drag Edit Delete
Minimum Work Experience 2 years experience in hospital patient access/registration or medical office with emphasis on medical insurance and collections/accounts receivable - Required Appropriate level of other hospital clerical or relevant customer service experience given consideration in lieu of
Job: *Administration/Clerical
Organization: **
Title: Patient Access Rep I - Outpt M-F 830A - 5P
Location: Tennessee-Gallatin
Requisition ID: 7457-11526