Job Information
Staples Sr Site Reliability Engineer I in Framingham, Massachusetts
Sr Site Reliability Engineer I
Work Model: Hybrid
Work Location: Framingham, MA
Staples is business to business . You’re what binds us together.
Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.
What you’ll be doing:
Provide hands-on technical leadership to a global team of Site Reliability Engineers
Engage and collaborate with cross-functional Product, Engineering, Security, Operations, and Infrastructure teams to improve MTTD and MTTR
Design, develop, and implement infrastructure & application monitoring to ensure optimal platform availability and performance
Research, analyze and recommend approaches for solving challenging operational issues
Develop and maintain robust knowledge documentation for the Site Reliability Engineering team and its partners
Proactively perform analysis and identify opportunities to innovate, automate, improve efficiency, and achieve cost savings
What you bring to the table:
Strong experience with programming in one or more scripting languages (Python, Azure CLI, or PowerShell)
Strong hands-on experience with infrastructure and services (systems, network, cloud technology, provisioning, storage, etc.)
Proven track record of supporting B2B and B2C websites, both on-premises and in the public cloud, with demonstrated expertise in related technologies
Hands-on experience with tool sets related to automation, orchestration, and managing infrastructure (Terraform, Puppet, Ansible, or Jenkins)
What’s needed- Basic Qualifications
Bachelor’s degree in Computer Science or related field with continuous and progressive experience or equivalent experience
7 years of programing in one or more scripting languages (Python, Azure CLI, or PowerShell)
Minimum of 7 years of related experience working with some of these technologies:
Application Performance Management and Monitoring tools such as New Relic, AppDynamics, SiteSpect, and Datadog
Content Delivery: Akamai
Infrastructure monitoring tools like Zabbix, and Prometheus
Databases e.g.: MongoDB, Oracle, Couchbase, Redis, MySQL
Frameworks such as Dust/Angular, Nodejs, Springboot
Log Analytics tools like Splunk, and ELK/Elastic
Digital experience tools like Fullstory
Minimum of 2 years of experience with Cloud Technologies, at least half of which should be on the Microsoft Azure platform
What’s needed- Preferred Qualifications
- Experience with configuring, deploying, and administering infrastructure and application monitoring tools that assist in troubleshooting performance and stability issues in a cloud environment.
We Offer:
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits (https://careers.staples.com/Staples-Life/Benefits)
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.
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