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Description

About Us:

EMCOR Group, Inc. (NYSE: EME) is a Fortune 500 company and a leader in mechanical and electrical construction, industrial and energy infrastructure, and building services.

A provider of critical infrastructure systems. EMCOR gives life to new structures and sustains life in existing ones by it planning, installing, operating, maintaining, and protecting the sophisticated and dynamic systems that create facility environments. This includes electrical, mechanical, lighting, air conditioning, heating, security, fire protection, and power generation systems--in virtually every sector of the economy and for a diverse range of businesses, organizations and government. EMCOR represents a rare combination of broad reach with local execution, combining the strength of an industry leader with the knowledge and care of 170 locations.

Job Title: -- Microsoft M365 Email Support Engineer

Job Summary: --The Microsoft 365 Email Support Engineer primary responsibilities include protection systems for Exchange Online and Exchange On-Premise systems. Microsoft Teams, OneDrive, SharePoint, and other M365 applications where email flow requires protection. This role will act as a subject matter expert on selected areas of the EMCOR Proofpoint Protection system. This role will also provide input for integrations between Proofpoint and other M365 tenants as well as input towards maintaining email and collaboration support strategies.

Essential Duties and Responsibilities: --

• Interact with events seen within the Email Fraud Defense (EFD), Secure Email Relay (SER), Targeted Attack Protection (TAP), Threat Response Auto Pull (TRAP), Proofpoint Isolation and Proofpoint On Demand (POD) systems.

• Recommend improvements and modifications to email filtering applications and collaborate with the Email Security Architect.

• Maintain sections of the Microsoft 365 platform including Proofpoint integration, API configuration and outbound connections and rules when approved by Security.

• Demonstrate advanced experience with SMTP email flow, related DNS records, diagnosing mail flow issues.

• Maintain MX and DNS records.

• Configure and maintain DMARC and DKIM.

• Configure Proofpoint on demand (POD) for new domains during migration activities and new domain additions including TRAP.

• Act as a support contact for Proofpoint system health checks.

• Maintain on premise Microsoft Exchange Servers in support of all internal email relay to Proofpoint.

• Thorough understanding of Active Directory and Microsoft Entra in a multi-domain environment

• Understanding of email flow and Exchange integration into other Microsoft services such as SharePoint, Teams, etc.

• Excellent analytical skills & problem-solving skills, combined with the ability to provide quick resolution to problems.

• Create incidents as required with Proofpoint support for the Proofpoint platform and other problematic areas such as inbound/outbound protection

• Customer service oriented with ability to also work well in a collaborative team environment.

• Ability to communicate professionally, both written and verbal

Qualifications: --

• Bachelor’s Degree in Information Technology or 3-5 years equivalent work experience

• Relevant Microsoft and Proofpoint certifications are a plus with emphasis on Proofpoint.

• Knowledge of Proofpoint Email Fraud Defense (EFD), Secure Email Relay (SER), Targeted Attack Protection (TAP), Threat Response Auto Pull (TRAP), Proofpoint Isolation and Proofpoint On Demand (POD).

• Excellent organizational skills

• Excellent customer service skills

• Ability to work within time constraints

• Team oriented and a self-starter

• Ability to work under pressure and handle multiple, shifting priorities

• Ability to travel as needed

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here (https://recruiting.ultipro.com/EMC1002EMCGI/JobBoard/cc563430-39f7-4c82-bdfe-62f295bd857a/?q=&o=postedDateDesc&w=&wc=&we=&wpst=) . Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

#emcor

#LI-MJ1

Qualifications

Education

Required

• High School or better

Experience

Required

• 3 years: Knowledge of Proofpoint Email Fraud Defense (EFD), Secure Email Relay (SER), Targeted Attack Protection (TAP), Threat Response Auto Pull (TRAP), Proofpoint Isolation and Proofpoint On Demand (POD)