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Achieve Beyond Case Coordinator in Forest Hills, New York
Case Coordinator
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Location: Forest Hills, New York
Posted: 04/25/2024
Location Name: Forest Hills
Wage Max: 20.00 Hourly
Wage Min: 19.00 Hourly
Position Type: Full Time
Our Ideal Case Coordinator
Are you a dependable and organized person looking for a place to contribute to something meaningful? Do you have a passion for helping others and impacting lives? Do you enjoy task-focused work and following processes to get the job done the right way?
Interested?
If this sounds like you, please apply today!
Founded in 1995, Achieve Beyond nationally meets the needs of children by providing the highest quality of pediatric therapy and autism services. Our providers and administrative staff are dedicated to our mission of helping children and families and we are looking for smart, innovative, and driven candidates to join our team. Achieve Beyond is centered around our culture of collaboration and support to ensure our services are of the highest quality and adhere to our strong ethical standards.
Job Summary:
Under the Case Manager's supervision, the Case Coordinator will monitor and coordinate provision of Early Intervention therapeutic services to children with developmental delays.
Essential Duties and Responsibilities:
Support therapists and families and ensure that Early Intervention services are provided in accordance with NY State and EI Program rules and regulations
Process newly approved service authorizations and provide therapists with necessary information and documentation
Help providers establish contact with parents and assist with scheduling of therapy sessions
Coordinate with therapists, parents, and Service Coordinators to facilitate timely and consistent provision of services
Communicate with pediatricians and medical personnel to obtain prescriptions and medical clearance when needed
Follow up with service providers to request and obtain progress reports in a timely manner
Follow up with service providers, service coordinators, and parents to obtain necessary documentation and consent forms
Conduct parent surveys on a regular basis to ensure parents' satisfaction with services
Document all information that pertains to the child's Early Intervention services in the case activity log
Update the company's database and ensure it contains accurate information
Maintain positive professional relationship with Service Coordinators and service providers
Respond to e-mail and phone inquiries from Service Coordinators, therapists, and office staff promptly
Collaborate with other departments, such as Staffing, Provider Relations, Billing, etc.
Other duties as assigned by the manager
Our Mission:
At Achieve Beyond: We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together.
Qualifications and Other Requirements:
Proficient in Microsoft Office (Word, Excel, Outlook)
Excellent verbal, written, and interpersonal communication skills
Strong organizational, time-management, and analytical skills
Ability to work in a fast-paced environment
Fluency in Spanish preferred
Physical Requirements of the Role:
Occasionally ascends/descends stairs going to, while at, or leaving work location or facilities traveled to for work events.
Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device.
The ability to observe details at close range (within a few feet of the observer).
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Benefits Include:
Comprehensive medical, dental, and vision coverage, and 401 with employer match
Short- and long-term disability coverage as well as life, flex spending, and commuter benefits
Paid time off, sick time, and holiday pay
Various Employee Discounts on Entertainment and Equipment
Educational reimbursement and referral bonuses
Structured initial training.
Monthly administrative events and so much more!
Compensation: $19-$20 per hour.
Hours:Monday-Friday 9am-5:30 pm Must Be Willing To Work Overtime As Needed.
This job description is subject to change at any time. Achieve Beyond provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, caregiver status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are an individual with a disability requesting accommodation for the application process, please contact us for assistance.
Apply Now!