Job Information
Charles B. Wang Community Health Center Care Team Associate - Pediatrics - Queens in Flushing, New York
Full-Time Care Team Associate - Pediatrics - Queens
Reports to: Director of Operations, Pediatrics
137-43 45th Avenue
Flushing, New York, 11355
United States
The Care Team Associate is a trained medical office assistant who will be assigned to either a medical assisting or patient services representative role, based on the needs of the clinical unit.
Responsibilities :
Registration competencies
Complete all aspects of registration, including insurance verification and sliding fee scale
Handle phone calls appropriately
Monitor patient flow and address wait time or other concerns
Assess and assist with patient needs including questions regarding insurance, scheduling, and referral
Collaborate with other care team members to address patient needs
Medical assisting competencies
Perform c linical tasks such as taking vitals, phlebotomy, EKG, Point-of-Care, CLIA-waived procedures, other routine procedures and tasks as assigned
Conduct screening using standardized tools, interview patients, take history, and chart documentation
Offer preventive screening services and provide patient health education
Disinfection and tidiness of clinical area and medical equipment
Conduct pre-visit planning, manage provider panel and support smooth patient flow
Assist with inventory management
Assist provider with office procedures
Perform other duties as assigned
Minimum Qualifications :
Bilingual in English/Spanish
Associates Degree, equivalent college credits, or 2 years of work experience
Work experience in the health care field preferred
Medical Assistant Certification preferred
Basic CPR (BCLS) Certification required (Health Center will provide if needed)
Excellent interpersonal skills, ability to work as part of an interdisciplinary team
Maintain a cooperative relationship with co-workers
Respond promptly to requests
Adapt to changes in practice operations and workflows as they emerge
Approach work with a good attitude and flex
Good problem solving skills
Compensation and Benefits :
Salary: $50,000.00 - 52,000.00 per year
Medical insurance
Employer-paid dental, vision, disability and life insurance
403(b) retirement savings plan
Flexible spending accounts for transit, parking, health and dependent care
Paid time off (28 days for the first year of employment)
Employee Assistance Program
Tuition reimbursement for eligible employees, and
The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program