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Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Job Category

Retail

Position Summary

An accelerated and intensified development position designed for experienced retail store managers from other retail companies to become familiar with Bridgestone Retail Operations (BSRO) policies, procedures, product lines, organization, sales programs, etc. The teammate assigned to this position is recruited and selected under the program designed to develop qualified BSRO Store Manager candidates on a fast-track in 4 months or less time frame, if successful. During this period, training is designed as a function of the incumbent’s background and the intended Store Management assignment and is geared towards developing the candidate’s ability to lead and manage his/her own store.

Pay Range: $17.60 - $26.40

Responsibilities

RESPONSIBILITIES

Actual assignments during this period will include:

· In-Store Customer Service Positions – at various locations throughout the region to allow the incumbent exposure to providing exceptional customer service and being exposed to various store locations, store managers, existing equipment, policies, programs, etc. (60%)

· Training Sessions and Travel Time with Region Staff Members (Region Manager, Finance Leader, HR Business Partner, Education Partner (15%)

· Specific Store Location Assignments where incumbent will virtually “shadow” the store manager throughout the work day and will observe/perform many of the actual store manager functions as required and available (15%)

· Structured product, policy, and sales management training and development – incumbent will be required to complete all the currently require “core”, “position”, and “suggested” education modules required for the store management position during the training period (10%)

Seeking a leader who can:

· Engage teammates and improve retention

· Deliver on commitments and key performance indicators

· Has a passion for developing others

· Lead and manage stores through change

· Properly recognize teammates for their accomplishments

· Take care of our customers and support the communities we serve

· Excellent leadership and coaching skills

· P&L Experience and responsibility

· Proven customer service excellence leaders. Experience resolving customer concerns and creating sustained customer loyalty

· Track record of top line sales growth and bottom line profit growth is preferred

· Responsible for developing strategies, setting personal goals, team goals, and resulting in successful implementation

· Track record of coaching and developing direct reports for personal and professional growth opportunities and career mapping

· Have held the ultimate recruiting, interviewing, selection, and termination responsibilities

Minimum Qualifications

MINIMUM QUALIFICATIONS

· 5+ years of Retail Management Experience

· College degree is preferred but not required

· Must have a valid driver’s license

· Experience in the automotive industry is a plus

· Candidate must be able to work a flexible schedule

· Military veterans encouraged to apply

· Pre-employment drug test, physical exam and background check required

· Flexibility to travel from store to store to engage in different strategic training programs

· Ability to relocate

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.