CASY-MSCCN Jobs

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Program Coordinator of the Executive Health Services will support the day to day operations of the Executive Health program by assisting the Manager of the program. The Program Coordinator will be knowledgeable in the programs core functions, being able to arrange and coordinate the patient’s visit so that the overall experience is optimal.

JOB DUTIES AND RESPONSIBILITIES:

• Provides confidential support to the Manager of the program as well as physicians.

• Helps coordinate and plan daily patient schedules, coordination of services and post-service follow up activities.

• Creates and maintains program’s calendar of patient visits and shares calendar with key program stakeholders (physicians, department managers)

• Schedules outbound outreach meetings to targeted clients and their respective human resource functions to attract and generate new business.

• Addresses inbound inquiries via phone/email/website form submissions and effectively promotes the Program.

• Serve as the secondary point of contact with clients and/or their respective companies throughout their experience with the Program.

• Is able to oversee the patient visits in the absence of the Program Manager.

• Greets and hosts clients via concierge-style service while they are onsite. Supports billing/invoice process and monitors timely payments. Works with other departments as necessary to effectively coordinate operations of Program.

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for up to 6 hours per day, an hour at a time. Walking for up to 2 hours; 20 minutes at a time. Frequent use of fingers for writing and/or word processing, twisting and turning occasionally. Uses upper extremities to occasionally lift and carry items up to 10 lbs. Occasionally stoops/bends and reaches above the shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to general vision.

EDUCATION:

Bachelor’s Degree or higher.

TRAINING AND EXPERIENCE:

Demonstrated experience in managing multiple priorities/projects with consistent, high quality outcomes. Excellent interpersonal skills and attention to detail are imperative. Medical background or past exposure to clinical environment is preferred, but not required.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300+ outpatient sites. With annual net revenue of $3.5 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital.

SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune/Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally.

SLUHN has been named a Top Workplaces 2023 by the Morning Call. In addition, St. Luke’s has been named a Top Workplace nationally, in the Philadelphia region, and in New Jersey. St. Luke’s is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be deemed a Top Workplace in 2023. In 2023, St. Luke’s was named one of America’s Best Employers for Women by Forbes. St. Luke’s was the only employer in the Lehigh Valley to be named to the list and was one of only two healthcare employers in Pennsylvania to receive the designation. St. Luke’s University Health Network is the top-ranked Lehigh Valley-based employer in Forbes Magazine’s ranking of employers in Pennsylvania.

Learn More Here. (http://www.slhn.org/About)