Job Information
Ecumen Hospice Clinical Operations Manager, RN in Duluth, Minnesota
Description Hospice Clinical Operations Manager, RN - Full Time 1.0 FTE M-F 8am-4:30pm Flexible Schedule Occasional On-call & Weekend Rotation. We offer excellent benefits, PTO/Sick Time, Paid Holidays, mileage reimbursement and an incredibly supportive & fun team environment! Ecumen Hospice is hiring a Hospice Clinical Operations Manager for its location in Duluth, Minnesota. Ecumen Hospice is a non-profit, Medicare-certified hospice that has been providing life-honoring care in Minnesota for almost 30 years. We serve those who are experiencing a life-limiting condition and the people that are closest to them, through a comprehensive offering of services which include but are not limited to: physician oversight, nursing, social work, spiritual care, hospice aide assistance, music therapy, massage therapy, volunteer services, pet therapy, and bereavement care. The Hospice Clinical Operations Manager is responsible for improving the clinical operations for the Hospice program. The Clinical Operations Manager will assist the Hospice Clinical Director with the implementation of patient care policies and achieving the objectives of the Hospice agency. This position will also provide direct supervision of the clinical staff. About Us: Ecumen is an industry leader dedicated to advocating for older adults by providing housing choices, compassionate healthcare, and innovative services. For 160 years Ecumen has cared for those in need. Now, as Minnesota's 8th largest senior living provider, we continue to advocate for those we serve. Join a team where you can make a difference in advancing our mission to serve our older adults, while we commit to creating a place where everyone belongs. Essential Job Responsibilities: Provides leadership and direction to hospice aides. Responsible for the hiring, onboarding, training, continuing education, and performance management of hospice aides. Maintains knowledge and compliance of current hospice legal, regulatory and compliance issues. Communicates with the Hospice nursing team to assure the highest quality of care is being delivered/maintained for each patient. Ensures customers and referral sources are provided excellent customer service. Assigns admissions of Hospice patients to appropriate nursing personnel. Oversees the interdisciplinary medical record to ensure all phases of documentation and treatments support effective patient care. Assists clinicians in establishing immediate and long-term therapeutic goals, setting priorities, and developing the plan of care. Participates in community education activities that promote the utilization of the Medicare Hospice benefit. Other duties as assigned. Clinical Operations Manager Minimum Required Qualifications: Associate's Degree in Nursing 1+ years management or supervisory experience in hospice. Licensure/Certification: RN in Minnesota, CPR and Basic First Aid Current valid driver's license and proof of vehicle insurance Ability to communicate effectively in both verbal and written formats Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations Must possess a thorough understanding of Federal and State Regulations, Care planning, Medicare and other reimbursement systems or the willingness to obtain training in these areas. Preferred Qualifications: Bachelor's Degree in Nursing Certified Hospice and Palliative Nurse (CHPN) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employe s or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Equal Opportunity Employer: Minority/Female/Disability/Veteran