Job Information
Shaner Operating Corp Hotel General Manager | AC Hotel by Marriott Columbus Dublin in Dublin, Ohio
ABOUT THE TEAM Shaner Hotels has an amazing opportunity at our AC Hotel Columbus Dublin. The AC Hotel Columbus Dublin is surrounded by dining & entertainment hot spots. The hotel is positioned just miles away from downtown Columbus and walking distance to historic Dublin. Floor to ceiling windows and a glass elevator will take you up to VASO, our rooftop restaurant and bar, where you can enjoy sophisticated cocktails paired with creative tapas. VASO also provides breathtaking panoramic views of the Scioto River along with Historic Dublin. The hotel features the AC Kitchen with our Spanish inspired breakfast and a thoughtfully designed lobby or meeting rooms. ABOUT US Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com! JOB DESCRIPTION * Be available to work a flexible schedule, including weekends, holidays, and varied shifts. * Focus on achievement of hotel financial goals / budget targets. * Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. * Develop accurate and aggressive long and short-range financial objectives consistent with property objectives. * Ensure that all Shaner and franchise operating standards are followed. * Be accessible to guests and employees. * Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. * Handle guest complaints ensuring guest satisfaction. * Assist staff with their job functions to ensure optimum service to guests. * Leads all aspects of employee performance to ensure productivity and a quality work environment. * Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. * Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. * Other duties as assigned Responsibilities The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property's sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community. Qualifications * Minimum of five years of progressive leadership experience in the hospitality industry. * Ability to satisfactorily communicate with guests, management and co-workers to their understanding. * High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred. * Bilingual English/Spanish a plus. * Knowledge of budget preparation and cost controls. * Working knowledge of all hotel departments. * Ability to read and interpret documents sucApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjEyNzkzLjEwNTA4QHNoYW5lcmNvcnBjb21wLmFwbGl0cmFrLmNvbQ