Job Information
Crystal Cruises A&K Part-Time Data Coordinator in Downers Grove, Illinois
Position Summary
Data Coordinators are responsible for supporting the Reservation Sales Center with data entry and administration of guest information related to their bookings.
Responsibilities and Accountabilities
Provide data entry support to the entire Reservation Sales Center.
Maintain A&K service and communication standards.
Good working knowledge of Travel Studio; enter all data provided via Guest Information Forms, system uploads, and emails into the reservation system and notify Travel Consultant of anything that could affect the guest experience while traveling.
Save documents to appropriate folders on a shared drive.
Update Call History and add appropriate notes per procedure.
Enter and verify all flight details are correctly coordinated with A&K services booked.
Proactively identify gaps in services as a result of flight information provided by guests/advisors.
Front Desk coverage as needed.
Maintain a harmonious working relationship with colleagues.
Special projects or other related duties as required.
Skills and Abilities
Strong multi-tasking skills and flexibility required
Global geography and destination knowledge preferred
Detail-oriented with excellent organizational skills
Attention to detail
Accuracy with data entry required
Ability to work in a team environment
Ability to work independently and within specified deadlines
Must be proficient with all Microsoft Office applications and Internet search engines
Must read/write/speak English
Flexibility and a positive attitude required
Requirements
Education and Experience
- High School Diploma required
Special Requirements
- Evening, weekend, and approved overtime may be required