Job Information
State of Michigan Office Supervisor 10; Unclaimed Property in Dimondale, Michigan
Office Supervisor 10; Unclaimed Property
Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4481966)
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Office Supervisor 10; Unclaimed Property
Salary
$23.86 - $32.61 Hourly
Location
Dimondale, MI
Job Type
Permanent Full Time
Remote Employment
Remote Optional
Job Number
2701-24-11-10
Department
Treasury
Opening Date
04/26/2024
Closing Date
5/10/2024 11:59 PM Eastern
Bargaining Unit
NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)
Description
Benefits
Questions
Job Description
Are you a self-motivated, resourceful, and confident individual with a positive attitude and strong ethical standards? If so, join our team to help return unclaimed property to its rightful owners or their heirs! Michigan Unclaimed Property is the custodian of unclaimed (abandoned) property for the State of Michigan and works to reunite that property with its rightful owner or the owners’ heirs, upon proof of ownership.
This position serves as the first-line supervisor of staff processing claims for property owners, assists claimants when difficult situations call for escalation, as well as provides guidance and determinations to all staff when questions regarding rightful ownership arise. This position also works closely with the unclaimed property auditor to identify and protect against fraudulent transactions.
The perfect candidate will have positive experience with multi-tasking, setting priorities, training staff and delegating duties. Familiarity with Michigan’s Uniform Unclaimed Property Act is a plus. This position also requires excellent organizational and analytical skills, as these are essential to contributing to the success of our team.
Michigan Unclaimed Property is comprised of a motivated, hard-working and inclusive group. If this position sounds like a good fit for you, and you are interested in joining our team, please click on the link below to learn more.
Position Description (https://MCSC.state.mi.us/AgencyPDFs/OFFCSPV2B92NPD.pdf)
Treasury Careers- Learn more about why Treasury is a Great Place to Work!
Required Education and Experience
Education
Educational level typically acquired through completion of high school.
Experience
Four years of office experience involving administrative support office practices, including two years equivalent to an E7-level administrative support worker.
Additional Requirements and Information
Please attach a cover letter and detailed resume to your application.
Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed.
This position is eligible for remote work up to five days per week with required occasional onsite work. Selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload.
The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
View the job specification at:http://www.michigan.gov/documents/OfficeSupervisor_12201_7.pdf
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
More details on benefits for our new hires are below:
Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available atwww.mi.gov/employeebenefits.
Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.
Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave:Eligible employees can take12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans.Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development:To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.
Updated: 2/28/24
01
OFFCSPV - Do you possess at least an educational level typically acquired through the completion of high school?
Yes
No
02
OFFCSPV1/2 - Do you possess at least four years of office experience involving administrative support office practices, including at least two years equivalent to an E7-level administrative support worker?
Yes
No
03
How many years of customer service experience do you have while working with the general public?
None
Less than one year
One to three years
Four to seven years
More than seven years
04
How many years of experience do you have serving in a supervisory, training or mentoring role?
None
Less than one year
One to three years
More than three years
05
Please briefly describe your experience serving in a supervisory, training or mentoring role. If you have no experience, please respond N/A.
06
Do you have experience making case-by-case decisions that may be considered exceptions, not following standard guidelines or procedures?
Yes
No
07
Please briefly describe your experience making decisions that may be exceptions, not following standard guidelines or procedures. If you have no experience, please respond N/A.
08
Do you have experience monitoring and evaluating calls in a call center environment?
Yes
No
09
Please briefly describe your experience monitoring and evaluating calls in a call center environment. If you have no experience, please respond N/A.
10
Do you have experience working with unclaimed property?
Yes
No
11
Please briefly describe your experience working with unclaimed property. If you have no experience, please respond N/A.
12
Please draft a response for the following exercise. You will have to include this response in the attachment section of your application. In 300 words or less, recount a time when you provided outstanding - above and beyond - customer service. Briefly describe the setting, what you did that constituted outstanding customer service, and the final result. Did you attach your response to your application? (Failure to do so may result in your application being screened out.)
Yes
No
13
Did you attach your cover letter and detailed resume to your application? (Failure to do so may result in your application being screened out.)
Yes
No
14
Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed. Do you currently reside in Michigan or if offered the position, would plan to relocate to Michigan?
Yes
No
15
Do you understand this job is eligible for remote work up to five days per week with required occasional onsite work ?
Yes
No
Required Question
Agency
State of Michigan
Department
Treasury
Address
TreasuryOHR@michigan.gov
430 West Allegan Street
Lansing, Michigan, 48922
Phone
517-335-7508
Website
https://www.michigan.gov/treasurycareers
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