Job Information
Rock Family of Companies Travel Coordinator in Detroit, Michigan
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.
Rock Events is a premiere team of event professionals who provide event production, business travel and hospitality services to Rocket Companies, in additional to venue sales for some of the most sought-after event spaces in the city of Detroit. Borne out of the Rock Family of Companies, Rock Events has managed many of Detroit’s largest gatherings for more than a decade.
Minimum Qualifications
1 years of corporate travel/agency experience
Ability to communicate with individuals at all levels of an organization
Ability to perform well in a dynamic, fast-paced environment
Ability to multitask and manage several responsibilities while maintaining a positive, enthusiastic attitude
Ability to assess problems and solve them with a strong sense of urgency and high attention to detail
Ability to work with minimal instructions or supervision
Able to anticipate business/travel needs and act proactively.
Excellent listening, organizational and communication skills
Preferred Qualifications
- 1 year of experience in the hospitality industry
Job Summary
As a Travel Coordinator, you'll work to coordinate travel for conferences and large company-sponsored events. You'll provide exceptional experiences for clients that meet objectives and impress travelers, always providing a world-class experience.
Responsibilities
Oversee conference travel requests including assigning request deadlines and conference tracking, ensuring requests flow smoothly
Assist with registering team members for conferences
Create and send “Know Before You Go” communication for group trips and conferences
Book and organize hotel room blocks for remote travelers, including contacting hotels for availability, sending booking tool activations, managing correspondence and overviewing final bills for accuracy
Send surveys and feedback requests to team members and assist with corresponding communication for group related travel
Assist with miscellaneous projects and initiatives such as activating team members on the online booking tool Deem, assist with booking air, hotel, and car reservations for business travel, assist with payment for hotel rooms and assist with reconciling hotel charges through the collection of hotel folios
Attend planning meeting with the Rock Events Production team to identify any travel components of event and manage those pieces
Oversee the relationship with our travel agency’s groups department
Handle reservation request in external hotel room blocks, and manage the tracking of these reservations, including setting them up for payment
Benefits and Perks
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks (https://www.myrocketcareer.com/working-here/benefits/) .
Who We Are
Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We’re passionate about the work we do, and it shows. We’ve been ranked #1 for Fortune’s Best Large Workplaces in Financial Services and Insurance List in 2022, named #5 on People Magazine’s Companies That Care List in 2022 and recognized as #7 on Fortune’s list of the 100 Best Companies to Work For in 2022.
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with state and federal law.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.
We use world-class recruiting and talent management teams to help each member organization recruit the best and brightest. If you’re looking for the next step in your career, you’ve come to the right place.