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Primary Health Care Nurse Care Manager - RN - East Side Clinic in Des Moines, Iowa

Are you looking for an opportunity to do amazing work helping others? You've come to the right place. Let's make a difference!

Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA. Our mission has remained unchanged since that time, to provide healthcare and supportive services to all, regardless of insurance, immigration status, or ability to pay.

Based on the needs of the communities we serve, PHC offers a spectrum of medical and dental services including family practice, behavioral health, HIV care and services, and pharmacy. PHC’s Homeless Support Services is the entry point for serving people experiencing homelessness in Polk County. Enabling services are available to help patients with benefits enrollment, case management, transportation, translation, and patient education. We currently have locations in Ames, Des Moines, & Marshalltown.

As a Nurse Care Manager you will be responsible for providing high quality, holistic healthcare to patients through a client-centered approach. You will assess, plan, direct and evaluate nursing care for assigned patients, as determined by the patient’s physical, psychosocial, and cultural needs in accordance with established standards through the Iowa Board of Nursing and PHC policies and procedures.

What's Great About this Position

  • Education-focused position that allows you to work at the top of your license and have autonomy over your visit schedule.

  • Work collaboratively with a multidisciplinary team to welcome patients to a safe and inclusive environment and to engage patients in holistic care.

  • Great work-life balance with a typical schedule of Monday - Friday 8 AM - 5 PM.

  • Earn 4 weeks of PTO during your first year of employment and enjoy 8 paid holidays each year in addition.

What You Will Do

  • Supports and empowers clients throughout health care continuum to include holistic counseling, problem solving “barriers to care” issues and coaching clients as needed re: treatment and medication adherence, healthy life choices, and self-help behaviors.

  • Responsible for providing appropriate care and follow up to high-risk patients.

  • Facilitates RN-led patient visits.

  • Use monthly reports to monitor patient outcomes, and take appropriate follow up action with patients.

  • Fulfills Care Management Protocol.

  • Performs nursing assessment/medical triage of acute medical issues and medication side effects and refers or monitors appropriately.

  • Provides chronic disease and preventive screening education to clients/families/partners, internal staff and external agencies in an organized and appropriate manner.

  • Works with Care Coordinators to assist clients in accessing support services by serving as a liaison with other community agencies and facilitate financial assistance and entitlement applications processes as needed.

  • Manages patient referrals and follow-up to other specialty medical, mental health, substance abuse and community services.

  • Prepares/assists with monthly Quality Improvement program activities and facilitates development and ongoing activities for consumer involvement.

  • Serves as a patient advocate, resource, and point-of-contact for patients through the continuum of care. Provides care management of patients defined by the health center as high risk and/or needing education.

Qualifications You Need to Bring

  • Completion of an accredited RN program accepted by the Iowa Board of Nursing for licensure

  • License & Certifications:

  • Current RN license recognized by the State of Iowa Board of Nursing

  • Current Basic Life Support for Health Care Providers Certification*

  • Current Mandatory Reporter Certification approved for the State of Iowa*

    *Must be obtained within Introductory Period if not current

    We Take Care of Our People

    Compensation is dependent on education and experience. Your experience and skills determine your base pay. The hiring range for this position is typically $51,600 - $64,500 annually, though highly experienced candidates may earn more.

    PHC offers a comprehensive benefits package, including:

  • Generous PTO accrual (equal to 4 weeks at end of 1st year) plus paid holidays

  • License/certification fee reimbursement

  • Paid time off for continuing education & continuing education reimbursement

  • Tuition reimbursement program

  • 401k with company match

  • Medical insurance

  • Dental insurance

  • Vision insurance

  • Life & disability insurance

  • Flexible spending & health savings accounts

  • Supplemental accident & critical illness insurance

  • Discounts on pet insurance

    Visit www.phciowa.org/careers for a summary of PHC’s benefits.

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