Job Information
State of Colorado (Auraria) Parking and Transportation Specialist in Denver, Colorado
(Auraria) Parking and Transportation Specialist
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(Auraria) Parking and Transportation Specialist
Salary
$3,170.27 Monthly
Location
Denver, CO
Job Type
Full Time
Job Number
AHEC-4237-02.2022
Department
Auraria Higher Education Center
Opening Date
02/15/2022
Closing Date
Continuous
FLSA
Determined by Position
Primary Physical Work Address
Auraria Higher Education Center 777 Lawrence Way Denver, Colorado 80217
FLSA Status
Non-Exempt; position is eligible for overtime compensation.
Department Contact Information
Jim Gamelin at jim.gamelin@ahec.edu
Type of Announcement
This announcement is not governed by the selection processes of the classified personnel system. Applications will be considered from residents and non-residents of Colorado.
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
Welcome to the Auraria Higher Education Center (AHEC) located in the Platte River Valley in downtown Denver. AHEC is the service provider for 38,000 students and approximately 5000 faculty and staff working at and attending theCommunity College of Denver, Metropolitan State University of Denver and the University of Colorado Denver. Learn more about us through this link: Auraria Higher Education Center (https://www.ahec.edu/)
Auraria employees enjoy an excellent benefits package which includes paid vacation, holidays and sick leave, discounted RTD Eco-Pass, BenefitHub (medical, dental, disability, life), and outstanding retirement plan. Learn more through this link:Benefits Link (https://www.ahec.edu/ahec-staff/human-resources/current-employees/non-classified-benefits)
If you're interested in a great job working alongside great people, this may be the opportunity for which you've been waiting.
Description of Job
Parking & Transportation Services Department
Position #4237 - Parking and Transportation Specialist
THIS POSITION IS NON-CLASSIFIED
Shifts will vary depending on business need. Business hours are 6:30 a.m. to 11:00 p.m. (Monday- Friday) and 8:30 a.m. to 5:00 p.m. (Saturday).
DUTIES:
The function of theParking and Transportation Specialist is to perform services essential to parking management, customer transport (pick-up and delivery), parking enforcement, motorist assistance, customer service, vehicle traffic control and other duties necessary in support of the Parking and Transportation's overall mission.
AsParking and Transportation Specialist, this position is responsible for the following:
CUSTOMER TRANSPORT
This position will follow all relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.
Arrange to pick up particular customers or groups on a regular schedule.
Provide passengers with assistance entering and exiting vehicles and help them with any luggage.
Pick up (and drop off) passengers at prearranged locations.
Communicate with dispatchers by radio or computer to exchange information and receive requests for passenger service.
Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
Assist handicapped or disabled customers in and out of the vehicle.
PARKING ENFORCEMENT VIA PATROL (Vehicle and on-foot)
Using License Plate Recognition equipment, this position is tasked with reviewing vehicles parked on campus for fee compliance.
Enter and retrieve information pertaining to vehicle registration, identification, and parking credential status, using hand-held computers.
Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking regulations.
When vehicles are not in compliance of established parking regulations, this position will issue warnings and citations to violators (as needed)
This position will install vehicle immobilization equipment to those vehicles deemed to have committed chronic rule infractions
Patrol campus grounds for parking infractions and other issues that impede ingress and egress routes.
PARKING CUSTOMER SERVICE
Responds to customer calls for assistance and calls for service that involves parking areas or vehicles on campus property
Completes post-service reports as necessary.
These may include, but are not limited to, motorist assists, vehicle accidents, and vehicle immobilization removal.
MOTORIST ASSISTANCE
Responds to customer calls for jump start assistance when a customer's vehicle will not start and the vehicle is parked on campus property.
Responds to customer calls for tire changing assistance when a customer's vehicle has a flat tire and the vehicle is parked on campus property.
VEHICLE/EQUIPMENT SERVICEABILITY
Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation. Maintain assigned equipment and supplies such as hand-held citation computers, radios, mobile printers, citation books, rain gear, tire-marking chalk, street cones and vehicle boots.
Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
Vacuum and clean interiors and wash and polish exteriors of automobiles.
Notify dispatcher and supervisor or full-time coordinator of vehicle problems.
DISPATCHING
On occasions, assist in the dispatching office.
Answer phone calls.
Send and receive radio communications.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
MINIMUM QUALIFICATIONS:
- Must be at least 18 years of age
AND
- One (1) year professional customer service experience. The experience listed must clearly demonstrate interacting with the public in person.
PREFERRED QUALIFICATIONS:
Those candidates with previous experience as a professional driver and/or ride share operator, are strongly encouraged to apply
The ideal candidate will have previous experience maintaining his/her composure when dealing with angry or irate customers
Those candidates with experience performing basic roadside automotive repair (flat tire change, jump-start) are strongly encouraged to apply
Demonstrated ability to communicate/converse effectively with others (customers, peers and supervisors) in English.
SPECIAL ENTRY REQUIREMENT:
Minimum age is 18 years old.
Must have a valid and unencumbered Driver License
All positions with AHEC require a background check.YOU MUSTsubmit to and successfully complete a pre-employment background check as a condition of hire. Felony convictions or conviction of crimes of moral turpitude or convictions of misdemeanors related to job duties may disqualify you from consideration for this position. Submission of your application provides AHEC authorization to run a background check.
Motor Vehicle Record (MVR): The person selected for this positionmust have a driving record (an MVR) indicative of the following:
Not more than five (5) points assessed against motor vehicle record (MVR) in the past two (2) years
Not more than ten (10) points on the seven year record
Demonstrated possession of a continually valid driver's license for the past two (2) years.
No DUI, DWI, or reckless driving in the past 5 years
APPEAL RIGHTS NOTICE:
This position is non-classified.Non-classified employees are those employees not within the state personnel system and are overseen by their respective state agencies or institutions of higher education. These employees are not subject to the rules established by the State Personnel Director or State Personnel Board; instead, each agency or institution is responsible for establishing policies related to the terms and conditions of non classified employment.
Supplemental Information
Applications will be accepted from residents and non-residents of Colorado.
This position is non-classified.
Non-classified employees are those employees not within the state personnel system and are overseen by their respective state agencies or institutions of higher education.
These employees are not subject to the rules established by the State Personnel Director or State Personnel Board; instead, each agency or institution is responsible for establishing policies related to the terms and conditions of non-classified employment.
Salary & Benefits: Salary is$15.87 per hour ($33,000 per year). AHEC provides a comprehensive benefit package that includes 21 vacation and 15 sick days per year; medical and dental plans; life, disability and PERA retirement benefits.
Applicant Checklist & Minimum Qualifications
E-mail Address
All correspondence regarding your status in the selection/examination process will be conducted by email.
Minimum Qualifications
Your application as submitted is used to determine if you meet Minimum Qualifications. Please read the Minimum Qualifications and ensure that information in your application "draw correlations" to the Minimum Qualifications. Human Resources Analysts will not infer that you meet the Minimum Qualifications if information isn't detailed in your application.
Years of experience will be expressed in terms of full-time equivalent service with full-time workload equal to one (1) Full-Time Equivalent (FTE) year. No more than 1.00 FTE year may be credited in any twelve (12) month period. Positions working 40 hours or less per week will be pro-rated (30 hrs/wk=0.75 FTE=9 mos credit; 20 hrs/wk=0.5 FTE=6 mos credit; 10 hrs/wk=0.25 FTE=3 mos credit.)
Colorado Partnership for Quality Jobs and Services Act information:
After careful review of this position and the duties that it performs, it has been designated in accordance with the Colorado Partnership for Quality Jobs and Services Act as a"Not Covered" position, itdoes notfall in the category of employees that are eligible for representation by COWINS, also known as the union. To learn more about this designation please visit this link: http://coloradowins.org/
Commitment to Equity, Diversity and Inclusion
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Auraria Higher Education Center (AHEC) is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Jim Gamelin, ADAAA Staffing Coordinator for the Auraria Higher Education Center, atnicole.yanez@ahec.edu.
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
Are you 18 years old, or older?
Yes
No
02
Do you have a valid, unencumbered Driver License?
Yes
No
03
The do you meet the Minimum Qualifications for this position of "You must have one (1) year professional customer service experience."? And have you listed this experience clearly demonstrating your interaction with the public in person on your application? Do you meet these Minimum Qualifications?
Yes
No
04
Where have you worked demonstrating "one (1) year professional customer service experience, interacting with the public in person."? Please list:
05
Motor Vehicle Record (MVR): The driving record of the person selected for this position must have: • Not more than five (5) points assessed against motor vehicle record (MVR) in the past two (2) years • Not more than ten (10) points on the seven year record • Demonstrated possession of a continually valid driver's license for the past two (2) years • No DUI, DWI, or reckless driving in the past 5 years Does your driving record meet this requirement?
Yes
No
06
By submitting this application, applicant acknowledges that the holding of State employment is a public trust and that State employees shall carry out their duties for the benefit of the people of the State of Colorado. § 24-18-103(1), C.R.S. Applicant warrants that they have read and understand the rules of conduct and the ethical principles for State employees as set forth in §§ 24-18-104, 24-18-105, 24-18-108, and 24-18-201, C.R.S. Here is the link for the Colorado Revised Statutes: https://leg.colorado.gov/agencies/office-legislative-legal-services/colorado-revised-statutes. Applicant hereby discloses the following personal or professional interests, obligations, commitments, or relationships (either personal or professional) that could create the perception of conflicts of interest with their duties at AHEC:
Required Question
Agency
State of Colorado
Address
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Website
https://careers.colorado.gov/
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