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TIAA Sr. Learning Consultant in Dallas, Texas

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.

The anticipated term of this engagement will be 24 months. This term could be extended based on company business needs.

CW-Learning Consultant

The Learning Consultant consults with management to determine the learning needs of the respective business unit that supports strategic priorities, career development, associate development, and business acumen. This job assesses, designs, implements, and supports ongoing learning and development program to support the organization's operational excellence. This job also serves as a consultant, mentor, and resource to leaders in directing team development needs and provides learning programs through various methods.

Key Responsibilities and Duties

  • Evaluates existing training and development programs to enhance the learning experience for employees.

  • Reviews learning and development operational strategies by analyzing trends, preparing critical measurements, implementing production, productivity, quality, and leading system improvements.

  • Evaluates organization strengths and weaknesses by reviewing current learning and development programs, identifying and analyzing performance problems and needs in business units.

  • Provides learning and development programs by developing and evaluating potential solutions, aligning solutions with organization strategies, and planning and organizing training and development.

  • Assesses learning and development program results by tracking and analyzing performance results, conducting surveys, interviewing unit managers and employees.

  • Collaborates with various business units to create training materials that achieve defined learning outcome.

  • Manages learning and development organizational strategies by contributing information, analysis, and recommendations to strategic direction, creating functional objectives in line with organization goals.

  • Coaches and delegates work to lower level professionals to ensure high-quality and timely completion of projects.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 3+ Years Required; 5+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level

7IC

This role will assess, design, implement, facilitate, and support ongoing learning and development programs. This job also serves as a consultant and resource to leaders in directing program development needs and provides learning programs through various methods. Working independently under general supervision, this role develops and delivers web-based and in-person professional development programs and provides effective uses of technology in all modes of instruction.

This is a Hybrid role based either in the following office location Charlotte, NC or Frisco, TX.

Responsibilities:

  • Conduct skills gap analyses and assess learning needs

  • Working with subject matter experts (SMEs) and identifying target audience’s training needs

  • Collaborate with SMEs to create engaging training course content and learning activities that enhance the learning process by:

  • Designing detailed educational curriculum, including dates, topics and number of hours required per course

  • Determining evaluation criteria

  • Developing and edit learning material and content

  • Developing instructor’s manuals, rubrics, and other teaching tools

  • Appling tested instructional design theories, practice and methods

  • Creating supporting material/media (audio, video, simulations, role plays, games etc)

  • Creating and validate assessment tools

  • Areas of training include, but are not limited to, technical and soft skill training

  • Develops engaging learning activates and course materials that improves retention and transfer of knowledge.

  • Facilitate training, ensuring effective engagement and comprehension among participants, while providing ongoing support and feedback.

Qualifications:

  • Excellent knowledge of learning theories and instructional design models

  • Understanding of varied learning styles

  • Curriculum and experience planning skills

  • Knowledge of assessment and evaluation methods

  • Excellent written and oral communication skills

  • Ability to write effective copy, instructional text, audio scripts/video scripts

  • Familiar with website design, video technology and editing

  • Great networking and interpersonal abilities.

  • Strong planning skills, vision, and creative intelligence

  • Excellent project management and organizational skills

  • Critical thinking skills

  • Ability to prioritize and manage multiple simultaneous deadlines

  • Proficient in consulting with business leaders and SME’s

  • Training facilitation and instructional delivery

Required Skills

  • Foundational knowledge of Instructional Design principles and adult learning theory.

  • Experience in customized, thoughtful, creative Learning Experiences beyond basic eLearning.

  • Extensive knowledge of best practices in the creation & design of instructional materials for adult education and/or corporate training

  • Ability to effectively present complex technical and soft-skill concepts through design and visuals.

  • Proven ability to facilitate training sessions effectively, fostering participant engagement and ensuring successful knowledge transfer.

  • Minimum 5 years of work experience as an Instructional Designer preferred.

Start Date: 21-Oct-2024

End Date: 21-Oct-2026

Travel Required: Yes

Anticipated Posting End Date:

2024-10-08

Base Pay Range: $31.73/hr. - $49.04/hr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.


Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

Privacy Notices

  • For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

  • For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

  • For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

Nondiscrimination & Equal Opportunity Employment

TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.

EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088_EEOC_KnowYourRights-1688394514088.pdf)

Pay Transparency

Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)

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