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Ricoh Americas Corporation Receptionist in Concord, Ontario

Receptionist

Ricoh is currently looking for a career-oriented individual to support a front desk or high volume mail room and copy centre. In this position, the selected candidate will be responsible for managing, operating and overseeing a fleet of office equipment; including copiers, printers, scanners, faxes and multi-function devices. In addition, the primary focus is building relationships with customers while providing important office support.

DUTIES AND RESPONSIBILITIES

  • Courteously meet and welcome customers and general members of the public

  • Answers, screen and direct all incoming calls

  • Assist visitors with visitor badges

  • Responsible for meeting room schedules

  • Review and update internal telephone directory

  • Monitor and ensure the reception and kitchenette areas are kept tidy and projects a business-like image

  • Check and clean boardrooms rooms

  • Perform administrative support tasks

  • Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail

  • Delivery of mail and printing projects throughout the customer’s site

  • Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery

  • Download jobs from email or print queue, sizing, reproducing, sorting and finishing

  • Establishing and maintaining quality controls to ensure work accuracy

  • Order and replenish inventory supply

  • Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines

  • Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space

  • Data entry

  • Running reports

  • Keeping logs of downtime, repairs and meter charges of all copiers/printers on site

EDUCATION & EXPERIENCE:

  • High School Diploma or equivalent work experience

  • Minimum 1-2 years of experience working in a reception or switchboard position

SKILLS:

  • Excellent interpersonal skills with the ability to quickly develop business relationships

  • Strong self-motivation to drive results

  • Excellent communication skills both verbal and written

  • Effective use of Microsoft Office

  • Ability to lift 30+lbs. as necessary

  • Present a professional image at all times to customers and vendors

OTHER

  • Present a professional image at all times to customers and vendors

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

  • Select the medical, dental, life, and disability insurance coverage that fits your needs.

  • Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.

  • Augment your education with team member tuition assistance programs.

  • Enjoy paid vacation time and paid holidays annually.

  • Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

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