Job Information
STATE OF NEW HAMPSHIRE - Department of Safety RECORDS MANAGEMENT COORDINATOR(Job Id 39904) in Concord, New Hampshire
RECORDS MANAGEMENT COORDINATOR (JOB ID: 39904)
Location: US:NH:CONCORD Occupation Category: 15-0000 Computer and Mathematical Occupations Employment Type: FULL-TIME Post Date: 05/14/2024 Close Date: 06/13/2024 Salary: 24.900-33.470 USD
State of New Hampshire Job Posting
Department of Safety
Division of Fire Standards and Training and Emergency Medical Services
98 Smokey Bear Boulevard, Concord, NH 03301
RECORDS MANAGEMENT COORDINATOR
(Program Specialist III)
Position #14340
The pay range for this position is $24.90 - $33.47 per hour
The State of New Hampshire, Department of Safety, Division of Fire Standards and Training and Emergency Medical Services has a full-time vacancy for Program Specialist III, SOC Title 15-1210 COMP-INFO ANALYSTS-1. This position has a 40 hour work week and is considered non-exempt.
SUMMARY:Tocoordinate, analyze and configure thesystem administration ofmultipleRecordsManagementSystems(RMS)relating to the Division of Fire Standards and Training and Emergency Medical Services by overseeing operational workflows and system configurations toprovideabroad range oftechnicaland advisorysupportfor internal, external, local,stateand federal users.
YOUR EXPERIENCE COUNTS- Under a recent change to the rules, an applicant's relevant experience now counts towards formal education degrees referenced below!See Per 405.1.
18 Months or 1.5 Years of additional relevant experience = Associate's degree
36 Months or 3 Years of additional relevant experience = Bachelor's degree
54 Months or 4.5 Years of additional relevant experience = Master's degree
MINIMUM QUALIFICATIONS:
Education:Bachelors degree from a recognized college or university with a major in business, administration, healthcare, public health, emergency management, or related field. Each additional year of approved formal education may be substituted for one year of required work experience.
Experience:Fouryearsprofessionalorparaprofessionalexperienceinemergency services, management of computer systems, process improvement or other relatedfieldincludingsomeexperienceinqualitymanagement,withresponsibilityforprogramimplementation,directservicedelivery,planningorprogramevaluation.Eachadditionalyearofapprovedworkexperiencemaybesubstitutedforoneyearofrequiredformaleducation.
License/Certification:Must possess a valid drivers license.
PREFERREDQUALIFICATIONS:Experience in emergency services field, including nursing; certification by the National Registry of EMTs or fire service. Experience in project management methodologies including LEAN and Agile. Experience using computers and various technologies, including learning new programs and software such as Microsoft Excel, Word, PowerPoint and Access or SQL.
SPECIAL REQUIREMENTS:
Selected candidate will undergo a fingerprint based criminal background check and motor vehicle record check in order to ensure suitability for exposure to confidential information.
RESPONSIBILITIES:
Oversees the programming, management and support of multiple RMS including system settings and configurations, workflows, user accounts and permissions, user interface pages, validations, data quality, data page displays, data dictionaries, integrations and other related system functions.
Provides technical in-person and phone support to internal or external RMS users in tasks such as assisting with building data queries and reports, account management (passwords and permissions, etc.), user and group setup, troubleshooting user interface and system errors and implementing Continuous Quality Improvement programs.
Facilitates and develops process mapping and workflow analysis with Division staff in order to simplify and translate the processes into efficient electronic workflows and features in the Divisions Records Management Systems.
Designs search queries and extracts, cleans, compiles, analyzes and summarize information for reporting and presentation as needed to support Division or stakeholder needs.
Resolves system errors, configuration conflicts, or workflow/user interface setting issues and works with RMS vendors on higher level system issues. Assists in the development of system enhancements and holds vendors accountable for contracted requirements.
Works cooperatively with and communicates clearly with internal staff and the general public to provide customer services including training, troubleshooting and general support and promotion of the Divisions operation, mission and use of the various RMS.
Applies knowledge of the integrations between the Divisions multiple records management systems and the operational functions of the Division to maintain and enhance each system in support of a variety of program policies and procedures.
Adheres to all state and federal privacy rules relative to protection of personal information, educational records, and system security.
DISCLAIMER STATEMENT:The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.
For further information, please contact Justin Romanello, Bureau Chief atJustin.S.Romanello@dos.nh.govor 603-573-6307.
*TOTAL COMPENSATION INFORMATION
The State of NH total compensation package features an outstanding set of employee benefits, including:
HMO or POS Medical and Prescription Drug Benefits:
The actual value of State-paid health benefits is based on the employee's union status, and employee per pay period health benefit contributions will vary depending on the type of plan selected.
See this link for details on State-paid health benefits:
https://www.das.nh.gov/hr/benefits.aspx
Value of State's share of Employee's Retirement: 13.85% of pay
Other Benefits:
Dental Plan at minimal cost for employees and their families ($500-$1800 value)
Flexible Spending healthcare and childcare reimbursement accounts
*State defined benefit retirement plan and Deferred Compensation 457(b) plan
*Work/life balance flexible schedules, paid holidays and generous leave plan
*$50,000 state-paid life insurance plus additional low-cost group life insurance
*Incentive-based Wellness Program (ability to earn up to $500)
Total Compensation Statement Worksheet:
https://www.das.nh.gov/jobsearch/compensation-calculator.aspx
Want the specifics? Explore the Benefits of State Employment on our website:
https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf
https://www.das.nh.gov/hr/index.aspx
EOE
TDD Access: Relay NH 1-800-735-2964