CASY-MSCCN Jobs

Job ID Number

R2513

Employment Type

Full time

Worksite Flexibility

Onsite

Job Summary

The Project Manager will be responsible for the management of one or multiple moderately complex projects concurrently; plans and performs analysis of company functions, processes, and activities

Job Description

We are seeking a highly skilled and experienced Project Manager to join our IT team. This position will be full-time, on-site, and is a contract position for 12 months.

Expected Hours Per Week: 37.5 (NOT a 40 hour work week). Candidates also must have at least some flexibility in the event there’s an occasional need for the PM to adjust their schedule during the week so they can accommodate a Saturday or Sunday if something with the project needs to happen during those off-hours.

What You'll Do

• Facilitates resolution of obstacles and issues pertaining to resource availability, decision-making, timelines, establishing priorities and any similar challenge facing this cross-agency initiative

• Initiates research and communication with the vendor, stakeholders, partners, and agency staff to identify potential internal and external services to meet business and project requirements

• Researches, develops, and recommends solutions to identified project needs or challenges

• Creates, maintains, and assesses key project milestones and benchmarks

• Provides timely analysis and feedback on project design, key features, process, and more, particularly where technology and business policies and procedures are critical success factors for the initiative

• Provides in-depth analysis of each phase and specification of the project as it relates to project health and progress toward project objectives. Presents analysis and recommendations to senior management and other project stakeholders

• Facilitates and documents project related training, information sessions, and eventually close-out activities, project retrospectives and lessons learned to provide recommendations for improvements to subsequent project planning, monitoring and control

• Researches, analyzes, develops, recommends and assists in the implementation of project management best practices, business processes, detailed business requirements and opportunities for process enhancements tailored to meet business and program requirements

• Develops planning documents and functional specifications for identified workflow improvements and system changes and interfaces with other internal and external operations

• Assesses and establishes metrics for the project that are useful to drive desired outcomes. Creates supporting procedures, processes and systems to measure, record, and communicate, metrics and related portfolio, program project data to appropriate stakeholders. Offer support and mentor project participants to assist with creation and reporting of project artifacts

• Manages invoices and overall budget for the project

What You'll Need

• Three years’ experience managing the full lifecycle of project.

• Proficient in the use of MS Office products and project management software tools

• Familiarity with technologies that may be used by the State now or in the future, such as the sample listed below (not limited to these items):

• Cloud based platforms (i.e., Salesforce, Caspio or other such platforms as a service (PaaS)))

• Reporting tools (i.e., Tableau, or other equivalent tools)

• Database tools (i.e., MS SQL, Oracle, etc.)

• Testing Tools (i.e., JMeter, LoadRunner, others, etc.)

• General development/data migration (APIs – Rest/SOAP, Automation-MuleSoft, other tools that may be Platform as a Service (PaaS) specific, etc.

It would be preferrable that the Project Manager candidate have:

• Proven experience managing the development and support of digital experience or customer relationship management (CRM) platforms or portals

• A general understanding of tools used within these platforms and portals and how they interoperate to support database, data access, security, migration, analytical and API functions to interoperate with other business systems

• Experience managing testing efforts on projects of this nature, which include the use of automated testing tools and manual testing and script execution and tracking across various environments

• A good understanding of accessibility requirements (ADA compliance) for customer and business-oriented platforms and portals

• Experience on security compliance rules (i.e., NIST, FedRamp, StateRAMP)

• 3rd party product or other integration concepts (Single Sign on (SSO), Identity and Access Management (IAM), Azure, etc.)

REQUIRED/DESIRED SKILLS:

• Experience managing the full lifecycle of projects

• Experience with cloud based platforms, reporting tools, database tools, testing tools, data migration

• Experience with project controls, project management and phases

• Experience: Analyzing, interpreting information and implementing recommended changes in project management policy, planning and budgeting

• Experience in systems analysis, broad-based knowledge or business environment

• Experience with development/data migration (APIs-Rest/SOAP, Automation-MuleSoft and other PaaS specific)

• Experience with use of MS Office products and project management software tools

• Exceptional communication skills required to work w/a wide range of individuals including sr. managers, legislators, financial managers, and others

• Must be eligible to hold a valid New Hampshire driver's license and/or have access to transportation for use in statewide travel

• Experience with direct involvement in application or product lifecycle management

• Experience with accessibility requirements (ADA compliance) for customer and business-oriented platforms and portals

• Experience managing testing efforts on projects of this nature, which include use of automated & manual testing tools, script execution/tracking

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.