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As a Program Manager on the Leadership Edge team, your role is especially critical today as the firm relies on you to lead their teams in a constantly evolving work environment. We know that leadership doesn't happen by chance, so our programs enable managers to support their teams in reaching their full potential and deliver value for our firm, customers and communities.

This is an exciting time to join Leadership Edge as we continue to enhance our offerings to meet the learning needs of managers through innovative delivery channels and formats. We are also uniquely positioned to play a key role in the broader effort to advance the priority of manager excellence for Human Resources and the firm.

This position is for a Program Manager - HR Reporting & Data Insights, reporting to the Global Business Operations Manager in Leadership Edge. You as the successful candidate must be business-centric, analytic-minded, results guided, able to perform in-depth analysis, communicate insights and key messages to senior leadership, and manage projects as demonstrated in prior roles. You as the ideal candidate will support the Leadership Edge team by analyzing data, creating business reports that provide key data insight, and then communicating the results of the analysis in written and verbal form to key stakeholders and clients, to guide manager engagement in our offerings.

Job responsibilities

• Create and refine reports that provide insight into key data points to establish and drive progress against Leadership Edge objectives and key results (OKRs) within the business

• Analyze, interpret and translate metric performances into insights and recommendations, and package and present projections, performance trends, and performance outlooks in an executive format

• Utilize analytical tools such as Tableau, Alteryx, and Excel to interpret HCM (data platform) datasets, analyze results, and identify trends and patterns

• Design, develop, and maintain dashboards in data visualization tools such as Tableau

• Identify insights and trends from large data sets of quantitative and qualitative data

• Complete predictive analytics to anticipate user behavior

• Co-lead data workstream meetings where you will influence data-driven decisions and achieve alignment across management levels

• Maintain strong knowledge of Leadership Edge's offerings and reporting platform to communicate in a compelling way to key stakeholders and clients, who will look to you for actionable insights and guidance about the data

Required Qualifications, Capabilities and Skills

• 5+ years of relevant hands-on data analytics experience with strong data presentation skills

• Tableau certification; Tableau server knowledge and skills

• Hands-on practical experience in ETL and Data warehouse applications

• Advanced excel skills (e.g., VLOOKUP, Pivot Tables, advanced conditional formatting)

• Strong in building analytical insights into attention grabbing visuals; present fact-based findings in a clear, logical, and concise way, i.e., tell a story with data

• Experience conducting user research to identify customer needs and test solutions

• Strong organizational skills and proven ability to manage competing priorities and multiple concurrent deliverables and meet deadlines; act with urgency and escalate issues, as appropriate

• Strong communication skills and being able to communicate and interact effectively with leadership team to convey analytical findings, business implications, and actionable recommendations

Preferred qualifications, capabilities and skills

• Prior business reporting and data analysis preferred

• Strong knowledge in designing and formatting presentations in PowerPoint

• Ability to work independently and part of a team to build relationships, support colleagues, and share information

• Familiarity with HR and/or Learning data is a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary

Jersey City,NJ $85,500.00 - $120,000.00 / year