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Emergency Communications Ctr Specialist- Communications Ctr Requisition ID 2024-48770 Category Other Overview Emergency Communications Center Specialist-Communications Center The Emergency Communications Center Specialist provides high quality professional support to internal and external customers in a manner which meets or exceeds defined department objectives. Receives and transmits emergency and urgent information via radio, computer, and telephone to pre-hospital and in-house personnel. Alerts and dispatches the various Code teams within the hospital. Serves as a liaison for the Security Department, physicians, referring hospitals, Emergency Medical Services (EMS), and other pre-hospital care providers. Performs the function of the hospital operator during specific hours. This position will work in a team environment to maximize individual and team performance and will work closely with the security dispatchers of the Hospital Security Department. Schedule: This is a 38hrs per week.Team member will work 9, 8-hour shifts in a 2 week period. Shift is 4p-12:30a. Every other weekend. Holiday requirements (about 2-3/year) Training Schedule: During the orientation process, shift flexibility will be necessary, and the candidate will have to follow their preceptor's scheduled template Location: Central Campus 700 Children's Dr Columbus, Ohio 43205 Why Nationwide Children's Hospital? The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We're 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children's Hospital. A Place to Be Proud. Responsibilities 1. Directs incoming inter-hospital transport and scene/EMS calls received to appropriate resource expeditiously. 2. Obtains and accurately documents clinical information from referring physicians, hospitals, special care facilities, EMS agencies and communicates this to appropriate Emergency services personnel ( via Vocera, phone, and written). 3. Facilitates coordination/medical control of private ground and air transport units. 4. Documents designated communications/events in written logs and computerized databases. 5. Assists in development of computer programs, report designs, and monthly statistical reports. 6. Maintains working knowledge of new systems employed in ECC. 7. Assists in the dispatch of Security personnel and logs all Security calls. 8. Serves as a liaison with Public Relations Department, referring Physicians, ED staff, Transport Team, Safety/Security officers, and other parties to facilitate accurate communications regarding hospital campus activities. 9. Monito