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FRANCHISE PERFORMANCE CONSULTANT

Franchise Performance Consultant

Success in this position requires individuals who are passionate about the real estate/franchising industries, are self-driven and superior-results-focused. The Franchise Performance Consultant will work closely with select Broker/Owner/Managers within their “Book of Business” and partner with their customers to assess the needs of their business and develop and implement a prescriptive strategy leveraging the brand’s unique value proposition and support system. A core competency is the ability to influence, consult and coach in all aspects that support the growth of companies in their Book of Business. This position independently leads assigned processes and elevates issues and engages the Regional VP when needed.

Responsibilities include:

• Increase franchise performance and engagement by supporting a Book of Business of varying sizes, business objectives, market dynamics and structure

• Ensure the impactful and prescriptive alignment and application of internal brand resources and support throughout the Book of Business

• Partner with the Franchise Sales team in identifying M&A, conversion and roll-in opportunities within the Book of Business and support Sales efforts in expanding the brand footprint in identified focus markets.

• Exhibit and maintain an expert level knowledge of brand products, tools and systems to proactively position and differentiate the Century 21 value proposition

• Conduct strategic goal-setting with franchisees in the Book of Business, which includes benchmarking, tracking and driving key metrics. Partner with the Regional VP, when needed, on the more complex organizations/plans in the Book of Business

• Support, and many times lead, franchise renewal efforts in the Book of Business to include building brand engagement, creating experiential value throughout the franchise relationship and driving the extension timeline

• Drive increase of specific key performance indicators in the Book of Business which include Agent recruiting and retention, per-Agent-production, adjusted gross commissions, transaction sides, Franchise Sales growth, franchisee retention and overall brand engagement

• Maintain exceptional working knowledge of industry trends, advancements in consulting strategies, applicable technology, change management

• Closely coordinate brand Leadership involvement with critical franchisee matters, as needed

• Participate in assigned projects within the Region at the direction of the Regional Vice President, as needed

The successful candidate will have:

• 3+ years of account management or business consulting experience required

• B.S./B.A. preferred or equivalent experience

• A strong ability to execute and work in a results-oriented environment

• Positive and professional attitude

• Passion to be a team contributor

• Real estate industry or franchise experience strongly preferred

• Skills in ability to influence, relationship management, collaboration, conflict resolution and superior communication and presentation skills

• Strong organizational and choice management skills

• Knowledge of current and future real estate industry practices, trends, technologies and information affecting the business and organization

• Field-based position with ability to travel up to 50%

Century 21® (https://www.century21.com/)  is one of the world’s largest residential real estate brokerage franchisors. Century 21 has over 14,000 franchise offices and over 155,000 independent sales associates located in 86 countries and territories. Century 21 is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc. (http://www.anywhere.re/)  (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate (https://www.bhgre.com/) , Century 21® (https://www.century21.com/) , Coldwell Banker® (https://www.coldwellbanker.com/) , Coldwell Banker Commercial® (https://www.cbcworldwide.com/) , Corcoran® (https://www.corcoran.com/) , ERA® (https://www.era.com/) , and Sotheby's International Realty® (https://www.sothebysrealty.com/eng)

The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures.  Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey.  With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.

At Anywhere Real Estate, diversity fuels success – for our company, for our employees, and for our industry. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone’s next move. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value diversity – respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company’s diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report (https://assets.website-files.com/633f08923c4c519693723aa5/63f7690462db639dcd8b18de_Anywhere%20CSR%20Report%202022.pdf) .

You’ll find our commitment to diversity reflected in our achievements:

• Recognized as one of the World’s Most Ethical Companies since 2011.

• Anywhere has also been designated a Great Place to Work since 2019.

• Recognized by Fortune as one of America’s Most Innovative Companies.

• Honored by Forbes as one of the World’s Best Employers for Diversity and Top Female Friendly Companies.

With a diverse employee population, we know we will succeed together and move real estate to what’s next. We hope you’ll join us.

EEO Statement: EOE including disability/veteran